Leading through uncertainty
Between the COVID outbreaks, borders closures, and ensuing lockdowns, the Singapore Ink Operations (SIO) Indigo team lost more than 50% of its production team (largely Malaysia-based employees), who did not manage in time to make adjustments in their personal lives to come to work and stay here. Fortunately, the rest of its employees showed solidarity by stepping up and performing with high levels of professionalism during an extraordinary time to keep the plant running 24/7 so that it can continue to ship good quality inks to the customers.
Operational Excellence
SIO Indigo continues to succeed and lead in driving operational excellence and resilience. The team remained agile and resilient in the face of change and continued to delight its customers through best-inclass execution despite all the constraints brought by COVID, including supply chain disruptions, geopolitical conflicts, climate change, and inflation. It delivered a 25% surge in productivity gains compared to where they were before COVID-19.
New White Ink Plant Capability
This story is from the Issue 103 edition of Singapore Business Review.
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This story is from the Issue 103 edition of Singapore Business Review.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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