As the CEO and Managing Director of L&T Technology Services (LTTS), Amit Chadha is responsible for providing business and technology leadership, market direction and strategic vision to drive the company's performance. As an engineer and IT outsourcing expert, he is handson with technology and believes in empowering people to foster innovation and drive customer service. In an interaction with Shubhendu Parth, he touches on various aspects of LTTS business, its core strength, focus on next-gen communications, partnership with BSNL, and Industry 4.0. Excerpts:
LTTS has its fingers in almost all pies in the evolving digital world. What is its core strength and how does it differentiate itself as a company?
I have been with LTTS for about 14 years, joining it when the company was about USD 60 million, and now we are talking about USD 1.15 billion in revenues from engineering services. We categorise our engineering services into three main buckets. Firstly, digital engineering comprises around 65% of our portfolio. Secondly, there is traditional engineering, accounting for about 20%, and finally, plant engineering, which makes up roughly 15%.
Now, when you look at engineering as a whole, it is further divided based on industry segments. For instance, in discrete manufacturing, our role involves digitising products and facilitating the transition from products to services. We support the creation and rollout of new prod- ucts, provide maintenance for existing ones, and handle aspects like computing and communications.
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