The role of Telecom Service Providers (TSPs) has undergone a profound transformation over the past couple of decades. The transition from being a traditional voice and data provider to a dynamic Digital Service Provider (DSP) has been inevitable, driven by the growing demand for seamless connectivity, personalised experiences and innovative digital solutions that cater to the diverse needs of modern consumers and enterprises.
Today, telcos are no longer just communication enablers; they now shape the infrastructure of our hyperconnected world by leveraging advanced technologies such as the cloud, the Internet of Things (IoT), Artificial Intelligence (AI), and Machine Learning (ML). This evolution from telco-to-techco comes with challenges but holds significant promise for business expansion and revenue optimisation. According to Accenture, telcos could unlock at least USD 700 billion in new revenue through this tech transformation.
TELCOS' TRANSFORMATION JOURNEY
The rapid pace of technological advancement has dramatically reshaped industries over the past few decades. The proliferation of smartphones and high-speed mobile networks has ushered in a new era of connectivity, significantly increasing reliance on digital solutions. This growing dependence has naturally elevated consumer expectations from telecom service providers. Today, customers demand more than just reliable connectivity; they seek innovative digital solutions.
To evolve into a techco, telcos must embody four key characteristics: client centricity, digital experience, automation, and data utilisation, according to KPMG. This approach requires a radical shift from the traditional modus operandi. Telcos that adopt these traits are more likely to thrive in the Digital Service Provider (DSP) journey and maintain a competitive edge in the evolving telecommunications landscape.
هذه القصة مأخوذة من طبعة October 2024 من Voice and Data.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك ? تسجيل الدخول
هذه القصة مأخوذة من طبعة October 2024 من Voice and Data.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
Data discomfort: Why India's data connectivity speeds are falling
India is one of the world’s biggest markets for 5G Internet services, but that has come at the cost of connectivity speed—at least for now
A full-stack mission to orbit
With its all-in-one model, Dhruva Space is merging satellite design, launch, and support under one roof to streamline India's space-tech future
5G dreams: A tech revolution hits roadblocks
India's swift 5G rollout encounters hurdles as operators struggle to monetise their investment, with sluggish consumer and enterprise adoption stalling growth
Empowering India's next-gen business pathways
Cloud, data centres, and 5G form a powerful trio, shaping India’s digital future with scalable infrastructure, seamless connectivity, and rapid innovation
Interconnected technologies, unlocking enterprise growth potential
The synergy of AI, IoT, and 5G is transforming business operations, enabling smarter decision-making and paving the way for scalable, data-driven growth
Beyond the 5G horizon, a new era of user expectations
Telecom experts explore a future beyond 5G, revealing how Al, loT, and secure infrastructure will transform industries and meet rising user demands
Unfolding India’s digital journey beyond 5G
India’s telecom leaders envision a future of next-gen connectivity, aiming for a digitally inclusive landscape driven by innovation and sustainable growth
Digital infrastructure: not the Achilles' heel but the jugular
As cyber threats intensify, digital infrastructure faces rising risks, demanding vigilant, multi-layered defences to ensure resilience for the future.
BUILDING SMARTER HIGHWAYS IN TELECOM'S NEW DIGITAL FRONTIER
Autonomous networks enable telcos to streamline operations, enhance services, and reduce costs, driving efficiency in a data-driven, hyperconnected world
Pre-zero data dreams: Are AI smartphones leading the way?
Artificial Intelligence can unlock personalised insights, ushering in a new era of data-driven experiences that anticipate user needs before they are expressed.
