Chef Bruno Tison didn't know what a challenge he was in for when, in October 2017, he was brought in to overhaul the entire food program at Northwell Health, New York's largest health care provider, with 21 hospitals across the state. "I scratched my head and said, 'Oh my God, where do I start?"" recalls Tison, who, after 13 years as the executive chef at New York City's star-studded Plaza Hotel, had seen his fair share of daunting culinary tasks.&nbsp;"Ninety percent of the food was frozen or prepackaged. They didn't have a competent chef. The kitchen equipment was falling apart. And as you can imagine, the food was just terrible. It was scary." So he went back to basics and-on day one-taught his team of cooks how to make chicken noodle soup from scratch. "When you're sick, the ultimate comfort food is chicken noodle soup," says Tison. "Our patients deserve one that's healthy and healing." Five years later the French-born Tison, 63, is credited with transforming Northwell's stereotypically bad hospital food into a program of delectable, healthy meals-and creating a blueprint for other health care systems to follow. "I'm not going to say we reinvented [the food plan]," he&nbsp;says. "We re-created it."
His journey from celebrity chef to hospital trailblazer began when Northwell's SVP and chief experience officer, Sven Gierlinger, was tasked with hiring a chef who could redefine the company's approach to food. At the time,&nbsp;Northwell's food ratings for quality and taste were at an all-time low of 9 percent with survey comments from staff and patients ranging from "inedible" to "tastes like plastic." "We needed an expert chef who cares," says Gierlinger, 51, "and who could help provide healing through healthy food and ingredients." For Tison, who'd been looking for a new challenge, it was the chance to make a difference: "I thought, 'If I want to impact the world, changing food in health care would be fantastic."
He started by recruiting top chefs from around the world who had never worked in a hospital kitchen and knew how to use fresh ingredients to create healthy, made-to-order dishes. By upgrading the kitchens and partnering with the hospitals' dietitians, Tison's new staff began producing a range of culturally diverse meals-from Asian to Latin American to kosher-with all the nutritional requirements for patients and their various treatment plans. "It's about creating a new culture around food and nutrition in health care," Tison says.
His plan also provided patients with a more fulfilling experience overall, with newly designed menus and seasonal specials tied to local farm and produce resources such as Vietnamese lettuce wraps s and Mediterranean quinoa bowls. "This is an opportunity to personalize care and provide a moment of enjoyment," says Tison.
These days Northwell's food ratings have skyrocketed, with many of their hospitals averaging more than 90 percent. As a result, Tison has started advising other health care companies around the country on how to create similar programs of their own. "It's almost turned into a responsibility for us," says Gierlinger, "because patients deserve better food in hospitals wherever they are. It's been neglected for so long." Adds Tison: "We want to transport patients into the world of food-where maybe, for just 15 minutes, when they're reading their menus, they can forget about their illness. And I think it's really working."
A WORLD of HEALTHY FOOD&nbsp;
"Food is the most basic way to maintain good health," says Tison, whose menus include an ever-changing selection of healthy specialty dishes geared to the culturally diverse staff and patients across Northwell Health's 21 hospitals. Whether it's a breakfast of Eggs Shakshuka (inset) or a Buddha Bowl Chicken&nbsp;Paillard (below), "we're consistently refining our menus on a daily basis and changing them seasonally," says Tison. "We're in areas where 150 languages are spoken."

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