‘There's a renewed focus on GCCs with tech emphasis’
Business Standard|October 17, 2024
KPMG is ramping up its capacity by about 20 per cent annually, focusing on its technology division while also reviewing the effectiveness of its well-being policies, says YEZDI NAGPOREWALLA, chief executive officer of KPMG India, in an interview with Ruchika Chitravanshi in New Delhi. Edited excerpts:
YEZDI NAGPOREWALLA
‘There's a renewed focus on GCCs with tech emphasis’

Your latest study on the technology, media and telecommunications (TMT) sector highlighted the rapid adoption of artificial intelligence (AI). Can you share some insights?

We interviewed over 120 chief experience officers (CXOs), including chief technology officers, chief information officers, and chief digital officers within the TMT industry.

There has been considerable discussion around AI, with nearly 55 per cent of the executives we spoke to demonstrating a high level of maturity in this area. Around 5 per cent reported seeing some returns from AI. AI is now more central to discussions than a few years ago.

Do you see employment growth being negatively impacted by AI?

There will always be a human interface. AI will be more effective with humans who know AI. So, there will be elements of both learning and unlearning.

KPMG had started working with the government on AI adoption. What are the areas you are involved in?

هذه القصة مأخوذة من طبعة October 17, 2024 من Business Standard.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

هذه القصة مأخوذة من طبعة October 17, 2024 من Business Standard.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

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