PASSENGERS at Scotland's busiest airport were left in tears yesterday as a global IT outage caused travel chaos.
Thousands of flights worldwide were affected by a defect in a software update affecting Microsoft Windows operating systems.
The problem hit TV stations, banks, hospitals and businesss as computers shut down across the globe.
Queues of holidaymakers formed outside the terminal building at Edinburgh Airport early yesterday morning as the problem emerged.
It caused departures boards and boarding pass scanners to fail and 55 arrivals and departures were cancelled.
Priya Mattu, 16, was left in "floods of tears" at the prospect of missing a flight to visit her dad in the US.
Priya's mum Alison said: "It was chaos. People were confused and being sent outside all the way to the trams and car park after being told it was a security issue.
"Panic was setting in for those, including my 16-year-old daughter, who was travelling alone to visit her father. She was in floods of tears on the phone to me, distressed and worried sick."
Jennifer Lawson, from Inverkeithing in Fife, arrived at the airport at 5am with husband Andy and their children, aged five and 11, to fly to Birmingham. Jennifer told the Record: "We arrived at 5am and went through security. We were then told the screen for the gates had crashed so we had to listen to the tannoy instead.
"We then heard an announcement for our flight saying gate 23. When we arrived, they told us it was meant to be gate 28.
"By the time we got to the correct gate, we were told we couldn't board the plane.
This story is from the July 20, 2024 edition of Daily Record.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the July 20, 2024 edition of Daily Record.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
IT'S A PESSA CAKE
PRINCIPESSA (4.30) looks regal for John Butler in the novices' handicap hurdle at Worcester.
LOVIN' GRIT
Gunners boss insists winning ugly was a work of Art
IRISH CRIES
Agony for home hero Rory as great Dane Ras triumphs
Priceless heli heroes saved son's life after he swallowed a £2 coin
Boy struggled to breathe after freak accident playing game
"Garish' Flamingo Land project in £40m D-Day
Hearing to decide fate of resort at Loch Lomond beauty spot
We need a Doc on Coll
GP retirement sparks hunt for island medic
I was lucky I already knew Michael...when you know someone you can trust them
Davina McCall fronts a show where singletons' grownup kids help them find love with a stranger but her own approach to romance was the complete opposite.
DEBT 'RESCUE' BOSS SLAMMED
Firms in trouble told they could 'go bust without consequence'
John Torode: I felt I had 9 lives after horror horse fall
Presenters open up on double riding accident
We won't be bullied by Putin
Lammy blasts 'shameless grandstanding' after Russian despot's war threats to Nató