I started this week with that comment because there are particular places that seem to take the biscuit. I wonder: do they send their staff to some sort of academy for the most uninterested and unengaging people on the planet? “Do you want your store to be hated by locals? Do you want to ensure not one customer leaves your establishment satisfied today? Enrol in the University for Shit Attitudes now.”
I was one of these places — and there are far too many — there just the other week and a staff member asked me if “that latte” was mine. I politely said yes. She came round two more times and on both occasions I said yes. She proceeded to scoff, eye-roll and walk away twice. I asked the manager what was going on with her, who I have a good rapport with and he told me to just leave it.
What do you mean just leave it? All I want to know if why she thinks it’s acceptable to roll her eyes and walk away like that. He didn’t want to even discuss it. First world problems, I know! If that happened to me though, it happened to a dozen other people that day. And possibly put a damper on their day.
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Denne historien er fra July 31, 2024-utgaven av Evening Standard.
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ARTETA GETS NEW DEAL WITH GUNNERS
MANAGER COMMITS FUTURE TO CLUB UNTIL 2027
Opportunity knocks for Spurs amid rivals' crisis
Injury-hit Gunners facing a tough test as Postecoglou aims to reverse recent trend
Pressure is on misfiring Muniz and Antonio to spark campaigns into life
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Madueke's England challenge boosts the Blues
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Fever-Tree falls foul of the bad weather
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Why won't anybody take my novel of unrelenting male misery? I blame men
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'Now let's get justice for the subpostmasters'
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