However, existing laws such as the Information Technology Act (IT Act), 2000, and the Consumer Protection Act could potentially be invoked in cases where harm is caused by AI-based applications.
Under the IT Act, intermediaries (which could include platforms hosting AI chatbots) are granted certain protections from liability as long as they do not knowingly allow harmful content or interactions. However, this protection becomes murky when dealing with AI systems that can engage in personalized and emotionally charged conversations. If an AI chatbot were found to have contributed to a user's mental distress or suicide, could the platform be held liable under Indian law? The answer is far from clear.
Negligence and duty of care: Can developers be held accountable?
In India, negligence is typically defined as a breach of duty that results in harm to another person. To establish negligence, it must be proven that the defendant owed a duty of care to the plaintiff; the defendant breached that duty; the breach caused harm or injury.
この記事は Financial Express Hyderabad の January 02, 2025 版に掲載されています。
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この記事は Financial Express Hyderabad の January 02, 2025 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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