NEW DELHI: A revamped e-grievance management portal designed to speed up complaint processing and improve service delivery for the Scheduled Castes community has been launched by the National Commission for Scheduled Castes (NCSC).
Initially introduced on the 130th birth anniversary of B R Ambedkar on April 14, 2021, the portal has seen significant upgrades in the last two years, allowing complaints to be submitted both online and in person through a web portal and a mobile application, the NCSC said in a statement.
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