Passengers are put off bus services

MORE than one in five people are being deterred from using buses by inadequate bus stops, a new survey suggests, sparking a call for a UK-wide standard to be introduced.

Some 23% of people say they are put off from bus travel because of poorly maintained shelters, the poll of 1,081 British adults commissioned by lobby group Campaign for Better Transport has indicated.

A bus user in south London said the lack of barriers at the ends of their local bus stop means waiting passengers are sprayed with water by passing traffic after heavy rain.

Another passenger in Devon complained that the electronic information sign at the main stop near their home was broken for at least six months, “despite being reported several times”.