AN elderly former Royal Marine from Plymouth has been left feeling let down after paying out over £9,000 for bathroom work at his home which he says is “disappointing”.
Alfred Plant says he hired Mobility Plus to convert his bathroom, but says he’s been left with a room ‘not fit for purpose’.
Mr Plant’s granddaughter Jenny Horton-Plant claims the bathroom is “unsafe” as there are sharp corners on each step, trip hazards into the shower and unreachable handrails.
But Mobility Plus insist they have offered to remedy the problems free of charge and say they take their “duty of care extremely seriously”. They have also said that “Mr Plant was fully involved in the design of his new bathroom”.
The company, which has been trading for 25 years, said Mr Plant was contacted by the office several times to check he was happy with the progress of the fit.
Mrs Horton-Plant said: “There has been no justification of the costs, it seems rather convenient that a breakdown of costs doesn’t have to be provided by the company once a signature is obtained. They have charged a tremendous amount for so little work.
“They just haven’t grasped the basic frailty needs for someone that has had a hip replacement with this design – the product is unsafe for him to use.
“For transparency purposes, we’d like to see a breakdown of the costs and how the company has arrived at the figure of £9,615 for the work.
This story is from the June 11, 2024 edition of The Herald.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the June 11, 2024 edition of The Herald.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
WORKING HARD
WAYNE Rooney has got his Plymouth Argyle players training harder to prepare themselves for the physical demands of playing five games in 15 days over the Christmas and New Year period.
Festive football is something of a novelty for Al Hajj
SWEDISH midfielder Rami AI Hajj will get time to spend with his family despite the Plymouth Argyle's busy schedule of matches over Christmas and New Year.
Ex-loanee Azaz is now the main man for Boro
GREEN ARMY KNOW VERY WELL THE QUALITIES OF EX-VILLA MAN
Cardiff off Speedway GP series
SPEEDWAY enthusiasts have been left disappointed by the news that the Cardiff Grand Prix has been removed from next season's calendar.
Albion hoping for big things from loanee Brown-Bampoe
PLYMOUTH Albion head coach Ryan Lamb was full of praise for returning loanee Paul Brown-Bampoe, highlighting his impressive performances and the growth he has shown from his first spell at the Brickfields.
Gaffney, Payne and Ahmed set for February title clashes
THREE Western Counties title fights will be on the card when Mayflower ABC holds its first show 'in years' according to organiser Chris Adaway.
Predictions of a stellar year for writing spot on
THIS year began with Plymouth poet Steve Spence highlighting what a vintage year for poetry and writing 2023 was and predicting a stellar 2024.
Loungers plan for Broadway
THE Loungers chain of cafe-bars has made an application for a licence for it's latest outlet in Plymouth - in a former Poundland store in Plymstock's main high street.
Children serve Christmas feast up for villagers
CHILDREN at a school in south-east Cornwall hosted a Christmas lunch for residents of the village in which they are based, serving food and drink and even singing a Christmas carol.
Family GP focus to 'fix front door'
GP surgeries will be offered financial incentives to ensure patients see the same doctor at every appointment under new Government proposals.
