HSBC aims to be most respected bank in Phl

HSBC Philippines, a long-standing player in the country's financial landscape for nearly 150 years, is doubling down on its commitment to long-term client support and digital innovation.

- KEISHA TA-ASAN

HSBC Philippines president Sandeep Uppal said the bank is further strengthening its position in the Philippine banking sector with a renewed focus on digitization, customer flexibility and long-term support for client growth.

"Our ultimate ambition is not only to become the largest international bank in the Philippines, but to be 'most respected' by our peers, clients, employees and other stakeholders," he said in an e-mail interview with The STAR.

He said that the bank is investing in talent development and digitization of processes to provide faster, more agile and more secure services for clients navigating the digital economy.

"We have been here for almost 150 years and we look forward to continue supporting our customers for centuries more," he said.

"We stand ready to support them on their growth and expansion journeys and to provide them with the right banking solutions to capture the opportunities in the region's fast-growing digital economy," he added.

According to Uppal, HSBC Philippines is giving its customers flexibility on how they interact with the bank.

While the bank has digital tools to support clients' needs and do banking transactions anytime, anywhere, HSBC still has dedicated relationship and client service managers to deliver personalized service.