RBI concerned over rising mis-selling, pricing plaints
Banks Must Ensure Products Are Customer-Centric, Says Das
Mumbai: RBI governor Shaktikanta Das on Friday expressed concern over grievances regarding mis-selling, disproportionately high charges, high penal rates and lack of transparency in pricing by RBI-regulated entities. The governor called upon the boards of banks to ensure that products are customer-centric and asked the banks to do a 'root cause analysis'.
This story is from the October 29, 2022 edition of The Times of India.
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This story is from the October 29, 2022 edition of The Times of India.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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