American Airlines Flights Resume After Tech Glitch
The Wall Street Journal|December 26, 2024
American Airlines saw flight delays but avoided a deeper Christmas Eve meltdown after a vendor technology issue briefly halted its operations Tuesday morning.
ALISON SIDER
American Airlines Flights Resume After Tech Glitch

American resumed flights after an hour-long ground stop was lifted shortly before 8 a.m. ET. But the setback continued to ripple throughout the day, with about 1,000 mainline American flights— over 40% of its schedule—delayed as of Tuesday afternoon, according to FlightAware. Only 13 of American’s mainline flights had been canceled, however.

About one-third of flights at Envoy, American’s regional airline subsidiary, were also delayed and 17 were canceled. The airline said a network hardware issue affected systems operated by DXC Technology, a vendor that maintains American’s flight operating system. That had an impact on American’s ability to coordinate and dispatch flights.

This story is from the December 26, 2024 edition of The Wall Street Journal.

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This story is from the December 26, 2024 edition of The Wall Street Journal.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.