Right now in ‘GP Land’, there’s lots for patients to complain about – namely, lengthy waits for just about everything, from getting through on the phones to hospital referrals. But one complaint that’s stood the test of time is of ill-mannered GP receptionists – stereotypically assumed to be fierce and uncaring.
While I have witnessed this curt behaviour (as a patient and a GP), which isn’t acceptable, I also think GP receptionists are often misunderstood and largely undervalued.
TOUGH ON THE FRONT LINE
This story is from the June 24, 2024 edition of WOMAN - UK.
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This story is from the June 24, 2024 edition of WOMAN - UK.
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