Youth Marketers - September 1, 2014
Youth Marketers - September 1, 2014
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Bu konuda
Customer retention (retensi pelanggan) adalah suatu aktivitas perusahaan yang diarahkan untuk mampu menjaga interaksi dengan pelanggan melalui hubungan berkelanjutan.
Majalah Youth Marketers edisi kali ini membahas tuntas tentang retensi pelanggan. Disertai strategi-strategi beberapa perusahaan dalam melakukan retensi pelanggan seperti Bank Mandiri, Tokopedia, Astra Honda Motor, dan Carrefour.
Di samping itu kami mewancarai Yuliana Agung, founder Carre Center for Customer Satisfaction & Loyalty dengan topik yang menarik; bagaimana melakukan pelayanan pelanggan yang baik? Apa saja faktor-faktor yang menjadi hambatan dalam mempertahankan pelanggan? Dan bagaimana cara terbaik perusahaan dalam menerapkan retensi pelanggan?
Selamat Membaca!
Youth Marketers Magazine Description:
Yayıncı: PT Info Cahaya Hero
kategori: Business
Dil: Indonesian
Sıklık: Fortnightly
Bi-Weekly E-Magazine by marketing.co.id.ymarketing is a results-driven digital marketing agency specializing in search, mobile and social media marketing.
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