Ritesh Pai, chief digital officer at YES Bank, provides updates on the digital initiatives at the bank that are shaping a superior customer experience:
Mehul Dani: How has YES Bank adapted itself to the digital age in terms of customer offerings?
Ritesh Pai: YES Bank has pioneered several technological advances to revolutionize the banking experience in India. We have been at the forefront in the digital payments segment in India, building a state-of- the-art ecosystem- geared with futuristic payment wallet, widely accepted UPI enablers, quick plug & play API Banking systems and peer-to- peer payment facilitators through incubation of start-ups like PayKey. YES Bank believes in staying ahead of the innovation curve by enabling the entire ecosystem to benefit from A.R.T (Alliances, Relationships, Technology) – our approach to helping our customers experience world-class digital Banking innovations.
How are AI bots bringing transformation in banking?
Chat-bots would be game changers in the industry and provide major competitive advantage to banks based on speed of learning and pace of implementation.
Bu hikaye Banking Frontiers dergisinin December 2017 sayısından alınmıştır.
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Bu hikaye Banking Frontiers dergisinin December 2017 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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