As Traditional Silos Break Down, Companies Require Innovative Solutions to Transition From Industrial to Digital Organisations.
OVER THE PAST two months, I had some unusual conversations with senior leaders. During an interaction, the HR leadership of a conglomerate wanted to see how it could use design thinking to frame more usercentric HR policies. In another, a leader of an IT organisation wanted to know if design thinking could improve the effectiveness of performance appraisal processes in his organisation. Another friend had just taken over as the CEO of a large organisation, had seen a video I had shared on design thinking, and wanted to know if it could be used to drive change management. So, what is design thinking? Why does it matter so much to business leaders today?
Simply put, design thinking is an approach to creative problem-solving, especially suited to semi-structured and unstructured problems. For instance, if you want to know how to make citizens of Mumbai respect the environment more, that would be an unstructured problem. You do not know who litters and who does not, you do not fully know the reasons why, and you do not have clear, a priori information on the methods, resources and tools required to solve the problem. Defining the problem is, in itself, a major part of the problem. We need to understand it more to solve the problem better, and this is how design thinking helps:
Eclectic, non-hierarchical team: First, the team required to solve the problem is often eclectic and non-hierarchical. An ideal team to solve the environmental problem described above might include a municipal corporation leader, a ragpicker, a consumer activist, an ethnographer, an anthropologist, and so on. The team has to bring diverse perspectives to bear on the problem at hand. It is not necessary that every team member has prior exposure to the problem, but diversity of perspective and curiosity are prerequisites.
Bu hikaye Business Today dergisinin March 11, 2017 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Business Today dergisinin March 11, 2017 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
"Moving to cloud helped us grow❞
What was the problem you were grappling with?
She's Got Time
MORE WOMEN ARE BECOMING WATCH CONNOISSEURS, SEEKING OUT BOTH JEWELLED AND TECHNICAL WATCHES FOR THEIR STYLE AND CRAFTSMANSHIP
RISING STAR
PARUL GULATI IS a name that's been steadily gaining prominence in the Indian entertainment industry after she appeared on season 2 of Shark Tank in 2023. She has become a multifaceted personality who effortlessly transitions between acting and entrepreneurship.
Building on a Legacy
WHEN ZAHABIYA KHORAKIWALA stepped into her role as Managing Director of Wockhardt Hospitals over a decade ago, she confronted formidable challenges that have since turned into achievements.
LEADER IN INNOVATION
AS FEDEX'S PRESIDENT (Middle East, Indian subcontinent and Africa), Kami Viswanathan has a lot on her plate.
WAITING IN THE WINGS
Here are those who missed out as they have not yet completed a year in office; they'll be strong contenders in 2025
A DECENT PROPOSAL
IN TODAY'S WORLD OF TRYING TO CREATE AN EQUITABLE SPACE, BOTH MEN AND WOMEN CONTRIBUTE TO THEIR HOUSEHOLDS. WOMEN ARE ENCOURAGED TO HAVE THEIR OWN SAVINGS POOL AND INVESTMENT ROUTINE. GIVEN THIS, HOW SHOULD FUTURE BRIDES APPROACH FINANCIAL PLANNING?
Women and the STEM Bias
EMPOWERING WOMEN IN STEM WILL NOT ONLY BENEFIT INDIVIDUALS, BUT ALSO STRENGTHEN THE ENTIRE INDUSTRY, DRIVING INNOVATION AND PROGRESS.
ROCKET WOMEN
WOMEN IN INDIA ARE NOT ONLY VENTURING INTO SPACE BUT ARE ALSO STARTING TO SPEARHEAD THE COUNTRY'S EFFORTS IN THE GLOBAL SPACE RACE.
ONE STEP FORWARD
THE NUMBER OF WOMEN INDEPENDENT DIRECTORS IS GROWING STEADILY, BUT IT'S A LONG WAY FROM GENDER PARITY. MUCH MORE NEEDS TO BE DONE TO BREAK THE GLASS CEILING IN BOARDROOMS.