I Believe Managed Services Is Bringing Its Own Set Of Challenges!

A result oriented professional with a proven track record spanning over 20 years, Shivaji has led teams across sales, marketing, operations, supply chain, programs, collections and fulfillment – driving growth, profitability and customer satisfaction across the entire services portfolio.

CR: The global Managed Services market is expected to reach USD 296.38 Billion by 2023, at a CAGR of 11.32 percent from USD 155.91 Billion in 2017. What growth in this sector do you see in India?

Shivaji: The global managed services market is growing at a consistent pace through years, and now India too is emerging as the hub of managed services. As per KPMG, India is expected to take up managed services in a much faster manner than the global average. Increasing competition and high level of complex data in todays business landscape has consistently driven demand for managed services.

The growth is visible from bulk orders processed by large global firms doing businesses in India. The flourishing small and medium business (SMB) sector in India is another major contributor to managed services in IT sector. We at Hughes are proud to count more than 250 leading companies as our partners, supporting their unique needs across such diverse sectors as retail, oil & gas, financial services, healthcare, franchise, government and more. As more organizations look to encourage flexibility, convenience and cost efficiency, the growth prospects will continue to evolve.