The importance of removing friction at touchpoints
This is the decade of the customer. Or if you will, the century of the customer. Back in the old days you heard: The customer is king. Today everyone has realised that, starting from Amazon that puts a seat or customer inside every conference room. Every touchpoint of the customer engagement is important. Any friction in any of those touchpoints causes pain and a higher effort for a customer to engage with the business.
In this true world of contactless customer service in the Covid era, CX has come to the forefront more than ever before. Today your sales is remote. your service is remote. Every aspect of your business is remote. How can you redefine the experiences that were done in person, to become more digital? This has become the core of every business today.
Implementation cycles shrinking from years to months
Bu hikaye DataQuest dergisinin February 2022 sayısından alınmıştır.
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Bu hikaye DataQuest dergisinin February 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
The Ripple Effect Of Recent Layoffs
The recent wave of layoffs across various industries has sent shockwaves through the global workforce. From tech giants to traditional corporations, companies have been forced to downsize in response to economic challenges, market shifts, and technological advancements. This article delves into the far-reaching implications of these layoffs, examining their impact on individuals, communities, and the broader economy, with a particular focus on how these trends are reshaping engineering education.
Bridging the Teacher Training Gap for Effective NEP Implementation
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Breaking Barriers: Gender Inclusivity and AI Bias
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Harnessing AI for Gaming Innovation, Games24x7
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Aditi Jain Reveals the Blueprint for Future-Ready Engineers
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Campus-Corns - The new Summa Cum Laude?
It's strange when an OEM starts to build its own brand of cars. They are just supposed to supply the crucial parts. So why this last-mile and long-tail jump? But then, don't they have the best grip in understanding the car? So why not?
Preparing Engineers for the Modern Workplace
In recent years, the landscape of engineering education has undergone a significant transformation. However, the rapid pace of technological advancements and shifting industry demands have exposed critical gaps in the skills and knowledge of recent engineering graduates. As these young professionals step into the workforce, they are often confronted with challenges that their academic training has not adequately prepared them for. To address these issues, industry experts and educators are calling for a comprehensive overhaul of engineering curricula, emphasizing the importance of real-world problem-solving, projectbased learning, and the integration of emerging technologies.
From Funnel Vision to Gun-Barrel Vision
Eyeing the Future of Tech Skills and shooting for the bull's eye-it's time engineering talent was sharpened with a close eye on what orbits are black and which ones are white in the future dartboard of opportunities and industry requirements. Maybe that's already happening.
Practical experience & adaptability to emerging tech the key
The 2024 DQ-CMR T-School Employability Index Survey presents an in-depth analysis of the evolving landscape of engineering education in India, particularly in terms of employability and industry-readiness. This survey, conducted across a diverse range of engineering institutions, sheds light on critical developments, trends, and challenges that are shaping the future of BE/BTech graduates in the Indian job market.
