Joy Meets World
Fast Company|May - June 2020
Decluttering doyenne MARIE KONDO is poised to build the next lifestyle empire, but will it spark joy?
By Elizabeth Segran
Joy Meets World

Takumi Kawahara is watching his wife, Marie Kondo, massage her face with a brush.

She’s wearing a white bathrobe and standing next to a bouquet of pink cherry blossoms. She has asked for soft instrumental music to be piped into the room. It appears to calm her on this February morning in Los Angeles as a dozen production workers mill about, capturing footage that will show Kondo’s 2.5 million Instagram followers how to dry brush their faces. Kondo closes her eyes, takes a deep breath, and starts making small circular motions on her forehead. When she opens her eyes, she has conjured up a euphoric expression for the camera.

Kawahara isn’t buying it. He taps me on the shoulder to show me his phone, on which he has pulled up the word ticklish in large letters on Google Translate. “Doesn’t that brush look ticklish to you?” he whispers to me, saying the word in English for the first time. He proceeds to wiggle as if someone is tickling him, giggling so much that his dapper gray fedora threatens to tip over onto his glasses. “There’s no way I would put that thing on my face.”

Kawahara, CEO of KonMari Media, which he co-founded with his wife in 2015 and which is headquartered in Hollywood, California, is a fixture at Kondo’s photo and video shoots, like the one today showcasing products sold on the KonMari website. The production crew often turns to him expectantly, waiting for him to exclaim, “Beautiful!” or “Excellent!,” a signal that they have nailed the shot and can move on to the next one.

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