Putting in place a robust security system in hospitality properties requires enormous amount of planning, investment in the latest equipments and technologies, quite a bit of staff training and a very high level of alertness on the part of the staff and the management of the hospitality properties.
Hotels can easily become soft targets for terrorists, and India, which has been recording a high rate of economic growth for more than a decade now, is hardly an exception. as seeking attention appears to be one of the primary goals of terrorist organisations, they tend to target hotels visited by high-profile domestic and foreign guests. The horrors of the Mumbai terror attacks in 2008 in which the iconic hotels — The Taj Mahal palace, Mumbai and The Oberoi, Mumbai & Trident, Nariman point – were the sites chosen for the attack, are still fresh in our memories. Having a tight security system in a hotel has therefore become more important than ever.
“Security measures are extremely important to the functioning of the hotel and security is always the first priority towards guest service in the hospitality industry,” said Mau Chaudhuri, General manager, royal Sarovar portico, Siliguri, West Bengal.
But safeguarding guests from any aggression is just one of the many dimensions of hotel’s safety and security measures. Hotels need to have adequate arrangements to protect their own staff and property as well.
“The guest, who comes to a particular hotel, comes with an understanding that she/he and her/his belongings both will be safe and secure during her/his stay at the hotel. at the same time, it is also quite important that the hotel’s staff and assets are also protected and stay secure. Hence it is very important to have a proper safety and security system in place to protect guests, staff, hotel’s physical resources and assets such as equipments, appliances, and gardens of the hotel, and also the belongings of the guests,” Mau explained.
Bu hikaye Hotel Business Review dergisinin March/April 2017 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Hotel Business Review dergisinin March/April 2017 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
"Leadership is not a License to do Less, it is a Responsibility to do More"
Amit Kumar Sharma is a seasoned hotelier with a career spanning 23 years. A graduate from IHM Lucknow, he began his career with Grand Hyatt, Delhi as a pre-opening team member from where he developed deep interest into the fast-paced career of Food & Beverage operations & management.
Fortunes Hotels Opens New Properties
The group announced the launch of Fortune Beach Resort ECR Chennai. Situated in the bustling, breezy East Coast Road (ECR), the upscale resort set against the serene backdrop of the majestic sea connects the cultural richness of Chennai with the picturesque landscapes of Puducherry, Mahabalipuram, and beyond.
Small Luxury Hotels Partner with The MRS Group Of Hotels
Small Luxury Hotels of the World (SLH) announced its expansion into the Indian subcontinent through a strategic partnership with The MRS Group of Hotels.
IHE 2024
Concludes With Setting Higher Goals
Housekeeping in Hotel Public Spaces
The work of the housekeeping department of any hotel or motel is the most unseen, but the most needed in many ways.
Redefining The Art Of Luxury Hospitality
Sheraton Grand Bengaluru Whitefield Hotel Convention Center
Training & Retaining Workforce for Hotel's Success
Success of a hotel depends on the manpower. Staff, from the receptionist, who is the first step of the guest towards his hospitality during the stay, to the attendant who handles his luggage during his departure, help in the guest being attracted by the property and compelling him to stay at the same hotel on his future trips to the destination. The employees, it may be said, are the backbone or the mainstay for a hotel's success.
Weddings: Increasing Hotel Revenue
The trend of wedding ceremonies and receptions being conducted in hotels has been increasing over the years. The eat, drink and be married” now has a tag attached to it, which is in hotels”. The result is that not only destination weddings but wedding, in general, are contributing to the hotel’s revenue in a great measure. The saying Marriages are made in heaven” now has an attached segment But expenses are borne onearth”. Hotels and resorts have been proving an attractive venue as compared to the other sites, like halls, for people of all categories. Ashok Malkani takes a look at the facilities and other plus points offered by hotels.
Heritage Hotels Heirlooms of Indian Tourism
A trip to the past in the modern world has a timeless appeal for travellers who are keen to immerse themselves in the cultural history of the destination by staying at a historic hotel itself.
A Tranquil Paradise! Radisson Hotel Jass Khajuraho
Sprawling in six acres in the midst of the vast open countryside with gentle undulating landscape and clean, fresh unpolluted air, Radisson Hotel Jass Khajuraho is a perfect union of classic design with subtle elegance.
