The hospitality industry is currently adapting to the new world order where the transformation of culture, people, technology, and organisational processes are amalgamating and progressing rapidly. The revamping of the workforce is real, and the leadership is changing forms.
Well-defined new age values and shared beliefs will ultimately augment profitability and shall replace archaic management structures. A research by JLL India and The People Network indicates internal alignments and collaborations with key stakeholders will be vital to achieving greater heights.
The pandemic has forced industries to innovate and re-imagine all the existing processes, which are likely to last beyond the era of social distancing. From simpler check-in experiences to more efficient energy management systems, most of these changes will stay with us and break the chain of traditional service and operational standards.
The last two years have given industry leaders enough time to re-evaluate the long-established standards of human capital management and helped them move toward leaner and more efficient staffing models. Broader, more-interesting jobs will lead to stronger employee engagement and possibly even higher wages and leaner staffing structures making it a win-win situation.
SURVEY RESULTS AND INFERENCES
This study attempts to evaluate the sentiment across stakeholders and decision-makers of the hotel sector and outline the offerings that companies are providing to re-establish the sustained focus they have on employee retention and engagement.
Bu hikaye Hotelier India dergisinin April 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Hotelier India dergisinin April 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
Toxicity Derailing You?
A young lady employee in Pune apparently died due to work stress. This elicited a severe backlash. Platforms are abuzz with the urban educated venting about exploitative practices, dealing with stress and a toxic work culture. Looking at this trending topic from a different angle.
The Future of Dining
Here's how to position your restaurant for long-term success.
From Smart Showers to Self-Cleaning Toilets
Innovations in hotel bath fittings are here to Stay...
A Winning Affair
The Hotelier India GM Summit & ESG Awards 2024 (Northern Region) was an evening to remember.
The Celebrity Chef Connection
Hotels are shaking and stirring up their food and beverage offerings by having celebrity chefs showcase their repertoire to serve guests new experiences.
Sleep Like A Baby
As sleep tourism gains ground, the hospitality industry is all set to ensure that guests can make the most of the movement.
Cyber Security in Hospitality
Here's how to protect your guests from digital intruders.
Untouched Trails
Rahul Uppal and Manoj Sihag, Directors, Echor Hotels Pvt Ltd, share their passion for creating travel experiences in offbeat destinations...
From Maldives to India
Stéphane Laguette, Chief Commercial Officer, Atmosphere Core, on his company's next big move: India.
"Fostering meaningful relationships is crucial"
General Manager, Conrad Bengaluru, Digvijay Singh on his management mantras, challenges as a hotel GM, advice to aspiring GMs and more...