It's your leadership moment
People Matters|May 2020
Ample research shows that leadership makes the greatest difference when the world around us is uncertain, and we are unsure about what lies ahead
Michael Useem
It's your leadership moment

What an extraordinary and terrifying moment for us all. The remorseless expansion of COVID-19 across the U.S. and abroad – India and Russia have shut down – has made the daily routines of hundreds of millions virtually unrecognizable. We are victims of one of the most dreadful and far-reaching disasters of our lifetimes.

When hurricanes, wildfires, and now the Coronavirus upend our way of life, they call for everybody, literally every individual, to step into the breach. Not just first responders or caregivers, not only state governors or national leaders but all of us.

We of course still hunger for leadership from the top – would our wartime president please ramp-up ventilators and coordinate clampdowns, for heaven’s sake – but we also want leadership from throughout our ranks. Don’t we all bear a personal duty to step forward now, to make a difference when we can make a difference, however modest our scope for doing so?

For exercising our own leadership, let’s start by reviewing what’s most essential. At the top of my checklist from teaching and researching the subject are thinking strategically, communicating persuasively, and acting decisively

Of course, and here’s why. We know from ample research that leadership makes the greatest difference when the world around us is uncertain when we are unsure about what lies ahead. We also know that the impact will be greatest when it comes not only from the apex but also from the middle ranks and front lines. Not just from public officials and chief executives, but also from those who help run restaurants, service hospitals, and direct schools or just about anything.

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