Digitalisation and standardisation of practices can bring about significant changes in the claims exchange process.
![A Digital Approach](https://magarticles.magzter.com/articles/11949/251474/5a0c476f62d2e/A-Digital-Approach.jpg)
As the state and central governments strive towards making healthcare affordable, the Indian healthcare industry is transitioning to innovate and introduce best practices using technology to provide basic healthcare access to all citizens. The sector is also having the potential to leverage technology to bring in standardisation, create efficient delivery systems thus ensuring reach, growth, and profitability. With this approach, technology can be used to address problem areas across various levels of the healthcare delivery process.
The Consumer Problem
As health insurance serves a crucial healthcare need, meeting the policyholder’s expectations in terms of product and service is crucial. The current scenario, however, is far from ideal. To start with, the unavailability of unbiased information while purchasing a policy and lack of awareness about utilisation guidelines, cashless policies has crippled the adoption of policies in India. Secondly, once a patient is admitted, the lack of transparency of the health insurance approval and reimbursement process leads to an unsavoury hospital experience. Thirdly, the current process of information exchange between hospitals and payers is also prone to errors, back and forth between insurance desks that result in longer turnaround times, where customer service too suffers.
Link the Hospital
Bu hikaye Healthcare Radius dergisinin November 2017 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Healthcare Radius dergisinin November 2017 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
![Trigeminal neuralgia patient gains relief](https://reseuro.magzter.com/100x125/articles/11949/1790360/H8h8W6ayO1724068456053/TRIGEMINAL-NEURALGIA-PATIENT-GAINS-RELIEF.jpg)
Trigeminal neuralgia patient gains relief
Thumbnail-sized microvascular decompression gives relief to trigeminal neuralgia patient.
![IMA forms national alliance to fight AMR](https://reseuro.magzter.com/100x125/articles/11949/1790360/k6Qp1Efr21724068363335/IMA-FORMS-NATIONAL-ALLIANCE-TO-FIGHT-AMR.jpg)
IMA forms national alliance to fight AMR
National Alliance of Medical Professionals on Antimicrobial Resistance formed
![Abbott launches vertigo awareness campaign](https://reseuro.magzter.com/100x125/articles/11949/1790360/swurEAVp-1724068216011/ABBOTT-LAUNCHES-VERTIGO-AWARENESS-CAMPAIGN.jpg)
Abbott launches vertigo awareness campaign
Abbott’s new vertigo awareness campaign, Chakkar Ko Check Kar, aims to raise awareness about the condition that affects about seven-crore Indians.
![HCG Cancer Centre hosts fitness challenge for doctors](https://reseuro.magzter.com/100x125/articles/11949/1790360/pikR_BeQd1724068123268/HCG-CANCER-CENTRE-HOSTS-FITNESS-CHALLENGE-FOR-DOCTORS.jpg)
HCG Cancer Centre hosts fitness challenge for doctors
HCG Cancer Centre Borivali and HCG ICS Khubchandani Cancer Centre, Colaba offer a fitness challenge for doctors on National Doctors’ Day.
![IAP launches pediatric cough management awareness campaign](https://reseuro.magzter.com/100x125/articles/11949/1790360/uAeztqr-q1724068073707/IAP-LAUNCHES-PEDIATRIC-COUGH-MANAGEMENT-AWARENESS-CAMPAIGN.jpg)
IAP launches pediatric cough management awareness campaign
The Indian Academy of Pediatrics (IAP) kickstarts ‘Tackling Cough With Care’ initiative to spread awareness about pediatric cough management.
![MedGenome invests in GenX Diagnostics lab](https://reseuro.magzter.com/100x125/articles/11949/1790360/xl9wlMV6Z1724067736943/MEDGENOME-INVESTS-IN-GENX-DIAGNOSTICS-LAB.jpg)
MedGenome invests in GenX Diagnostics lab
Expands presence in East India with stake acquisition
![REVOLUTIONIZING THORACIC SURGERY WITH VATS](https://reseuro.magzter.com/100x125/articles/11949/1790360/afwnFOlvq1724067310075/REVOLUTIONIZING-THORACIC-SURGERY-WITH-VATS.jpg)
REVOLUTIONIZING THORACIC SURGERY WITH VATS
Explore how VATS is transforming thoracic surgery with precision, minimal trauma, and rapid recovery.
![INTEGRATING AI INTO HEALTHCARE PRACTICES: A LEGAL PERSPECTIVE](https://reseuro.magzter.com/100x125/articles/11949/1790360/a0B7pGhCh1724067113574/INTEGRATING-AI-INTO-HEALTHCARE-PRACTICES-A-LEGAL-PERSPECTIVE.jpg)
INTEGRATING AI INTO HEALTHCARE PRACTICES: A LEGAL PERSPECTIVE
Learn the legal challenges for AI adoption in healthcare: across medical devices, negligence, and data protection.
![Godrej Consumer unveils breakthrough mosquito repellent](https://reseuro.magzter.com/100x125/articles/11949/1790360/SH4z93pIH1724067032573/GODREJ-CONSUMER-UNVEILS-BREAKTHROUGH-MOSQUITO-REPELLENT.jpg)
Godrej Consumer unveils breakthrough mosquito repellent
Indian scientists develop new molecule, Renofluthrin, to combat mosquito-borne diseases.
![Narayana Health Insurance offers ₹1 cr coverage for surgeries](https://reseuro.magzter.com/100x125/articles/11949/1790360/eke0wdCRC1724066935378/NARAYANA-HEALTH-INSURANCE-OFFERS-1-CR-COVERAGE-FOR-SURGERIES.jpg)
Narayana Health Insurance offers ₹1 cr coverage for surgeries
Narayana Health Insurance launches ‘ADITI’, a health insurance product offering coverage of up to ₹1 crore for surgeries and ₹5 lakh for medical management at Narayana Health.