Nobody likes bad news, and nobody wants to convey bad news to others. Yet, we all have to deal with bad news every day. If you observe any news closely over a period of some days you will notice that 90% of the news items are mainly bad news in some form or the other. Similarly, there will be plenty of issues in the workplace that can be called bad news. As a resilient person one of the most important strengths you must cultivate is the ability to handle and manage bad news that affects you without going berserk.
How you handle bad events in your life determine if they will strengthen you or destroy you. In most cases bad news is often handled in a bad way. One of the biggest reasons why employees don't tell bad news to their managers is the fear of getting their head chewed off. Jeff Rich, the CEO of ACS says, 'I think the day that your people stop bringing their problems to you is the day you stop leading. They've either concluded that you don't care about their problems or that you cannot help them. And leaders have to be in a position to help. But in many organizations, a typical discussion can be as follows.
Sales Trainee: 'Sir, we lost that Abacus account to our competitor.'
Sales Manager: 'What the hell happened? You always come to me with problems, not solutions. It was your @#$% job to look after that important client. Anyway, you are fired!!'
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Bu hikaye Self Improvement International dergisinin April 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
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