As new technology impacts the way consumers shop, retailers must accommodate with changes to their supply chains.
Some of the latest technologies being designed for consumer use sound more like science fiction than practical solutions. Will people really come to rely on self-filling refrigerators, or actually enjoy shopping in fully automated grocery stores without human interaction?
Only time will tell whether these and other ideas will gain common acceptance, but one thing is certain: Technology, and its impact on the food industry, is only going to grow.
Further, as the definition of grocery shopping continues to evolve — with shoppers finding new ways to make their lists and fill their baskets — retailers must frequently contemplate how their supply chains need to change.
Several experts who spoke to Progressive Grocer agree that grocers’ supply chains need to become faster, more accurate and definitely more demand driven to accommodate consumers’ growing thirst for the convenience of technology. There are also new considerations when it comes to store layout, inventory, and how retailers’ store and online operations fit together.
“Supply is now meeting demand in whole new ways,” observes Brian Kilcourse, managing partner of Miami-based market intelligence company RSR Research LLC. “In a number of ways, new consumer behaviors have fundamentally broken the serial nature of the value chain. It was serial in the old days — the retailers bought big, shipped product to their warehouses, and then broke it down and shipped it to the stores. The assumption was that you brought supply to demand … in the store. But it isn’t necessarily happening that way any longer.”
Bu hikaye Progressive Grocer dergisinin January 2018 sayısından alınmıştır.
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Bu hikaye Progressive Grocer dergisinin January 2018 sayısından alınmıştır.
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