When Haydn Welch, 63, checked his 82-year-old uncle’s accounts he noticed he had been paying to watch television, despite licences being free for over-75s until August last year.
Haydn Welch, from Somerset, wrote to the BBC’s TV Licensing arm requesting a refund for nearly £1,000 overpaid in licence fees over the seven years – but was refused.
The BBC claimed it could not help as it did not keep records of customers’ dates of birth, so had no way of knowing when a customer was eligible for a free licence.
Mr Welch convinced his uncle’s building society to refund the cash on the basis that the amount charged on the direct debit was wrong.
Bu hikaye Sunday Express dergisinin February 28, 2021 sayısından alınmıştır.
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Bu hikaye Sunday Express dergisinin February 28, 2021 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
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