The sudden and dramatic disruption in the economic activities due to COVID-19 earlier this year has forced enterprises to radically relook at their ways of doing business. The urgency led to accelerated Digital Transformation initiatives across all the industries worldwide. Enterprises looked at digital technologies to enable their systems and processes to connect with the customers to serve their needs while ensuring their safety.
Digital Transformation journey for any business or industry sector ostensibly starts by simplifying and streamlining business processes; and then incorporate digital technologies to automate as much as possible. It helps processes to be more efficient by reducing cost, time, resource requirements and increases speed and accuracy. Automation can free up staff from mundane tasks and can empower them to serve more customers without burning out. Automation also enables scaling as and when needed to meet the needs of business without much additional cost and effort.
Automation is not just focused on cost and operational efficiency; its benefits include safeguarding people from potentially hazardous situations and environments. Robots can help in doing dangerous tasks on the factory floors, in places involving heavy and dangerous machinery, in chemical and other hostile environments where human lives can be jeopardized and any error can lead to grave injuries or loss of lives.
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Bu hikaye Siliconindia - India Edition dergisinin December 2020 sayısından alınmıştır.
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Bu hikaye Siliconindia - India Edition dergisinin December 2020 sayısından alınmıştır.
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FROM SERVICE TO EXPERIENCE: REDEFINING CUSTOMER ENGAGEMENT IN THE INDIAN IT SECTOR
Pika Exports, an exports-based company mainly exporting textiles, home textiles, and floor coverings to the European and US markets, Prateek has been instrumental in driving the growth and expansion of the company, securing multiple large contracts with major retailers and distributors, increasing the revenue by 50 percent, and enhancing the brand recognition and reputation in the industry. He is also an angel investor, supporting and mentoring promising startups and entrepreneurs in the e-commerce and fashion sectors.
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Pika Exports, an exports-based company mainly exporting textiles, home textiles, and floor coverings to the European and US markets, Prateek has been instrumental in driving the growth and expansion of the company, securing multiple large contracts with major retailers and distributors, increasing the revenue by 50 percent, and enhancing the brand recognition and reputation in the industry. He is also an angel investor, supporting and mentoring promising startups and entrepreneurs in the e-commerce and fashion sectors.
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YOUTUBE SHOPPING EXPANDS IN INDIA TO EMPOWER CREATORS & VIEWERS
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INVESTIGATING PSYCHOLOGICAL EFFECTS OF SOCIAL MEDIA ON TEENAGERS
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DOVE SOFT LIMITED
A Leading Name Renowned for Innovating Comprehensive Industry-Changing CPaas Solutions
FROM SERVICE TO EXPERIENCE: REDEFINING CUSTOMER ENGAGEMENT IN THE INDIAN IT SECTOR
A decade ago, during AI's nascent stages, the definition of exemplary customer service centered on optimizing touchpoints and developing attractive products.
THE IMPACT OF TECHNOLOGY ON LEADERSHIP IN THE MODERN WORKPLACE
Zubin Zack is a business leader, with a career spanning more than two decades, Zubin has worked with more than thousands of clients, including many multinational corporations, from which 30 are among the top 100 Fortune Best Places to Work. He has actively participated in numerous public speaking events and roundtable discussions where he not only gave insights on business issues but also provided assistance and guidance on subjects like modern leadership, international business and culture building.
