Dialog Enterprise: Driving Digital Transformation in Sri Lanka

Dialog Enterprise, the business arm of Dialog Axiata Group, is a premier ICT Business Solutions Provider in Sri Lanka, leading the charge in digital transformation. In a recent conversation with Business Today, Navin Pieris, Group Chief Of F\cer at Dialog Enterprise, outlined the company's commitment to empowering businesses through innovative, tailor-made solutions. Focusing on organizations of all sizes, Dialog Enterprise offers a broad spectrum of services backed by a team of experts dedicated to customer success.

- Jennifer Paldano Goonewardane.

At the heart of Dialog Enterprise's mission is customer engagement, emphasizing a collaborative approach to guide businesses on their digital journeys. This customer-driven strategy enhances the overall experience and fosters loyalty through thoughtful and practical solutions. By cultivating a strong internal team, Dialog helps bridge the skills gap for its customers, ensuring they have access to essential expertise.

A commitment to innovation drives Dialog's comprehensive approach to making digital solutions accessible to SMEs in Sri Lanka. The company recognizes that connectivity is vital for growth and opportunity in a fast-evolving technological landscape.Their mission to bring future technologies to the present empowers individuals and businesses alike to thrive. By staying ahead of technological trends, Dialog Enterprise positions Sri Lankan businesses to compete globally.

How does Dialog Enterprise help businesses in Sri Lanka adopt digital transformation effectively?

Our approach emphasizes awareness, tailored solutions, and partnerships, which are all crucial for effective digital transformation. The rapid changes in the tech landscape over the past few years have created a unique opportunity for businesses to adapt and thrive. The COVID-19 pandemic added to the urgency and accelerated this transformation.

Webinars, printed material, SME-centered events in the provinces, and showcasing our successful projects are key to creating awareness. The pace of technology change is so rapid that we have to step up our awareness efforts in line with the enthusiasm that small business owners show for adopting digital technologies.