What makes security more than a chandelier and IT teams more than valets? And how tough it is to be ruthless but discreet, polite and always ready with a smile when it comes to safe hospitality? Pratima H finds out more in this walkthrough with Vinesh Gupta, the General Manager at The Den, Bengaluru. Gupta is a highly experienced and accomplished hotelier who has successfully worked for several prestigious international hotel chains. He has contributed his competencies and passion to the success of Starwood, Shangri-La, The Leela Kempinski, Hyatt, and Taj Hotels Resorts and Palaces. He is also actively educating and mentoring aspiring hoteliers and has been a board member of The Seychelles Tourism Academy. Let's understand why he prefers the A la carte to table d'hôte regarding network security.
Hospitality and security. Is it a tough table arrangement? Specially when you have to seat data privacy, real-time availability and guest safety next to each other?
We manage it by mixing some old-school approaches with new-age ones. Real-time focus is blended well with manual and alternative ways. We keep data in many layers. It is in the Cloud, in conventional discs, in real-time workloads, in onsite as well as offsite environments and as back-ups.
What's your floor plan here, if any?
We follow a pyramid for security plan as incidentpreparedness. The first plank is where operations are not hampered at all. The second is about availability in different solutions and the ability to have a backup with apt speed as well as effectiveness. The third is about negotiations and cyber-insurance. Some incidents may not affect your operations but can affect you in a long-term way - like data theft. That's where firewalls and strong measures jump in.
Has security changed to a premier suite in your industry?
Bu hikaye DataQuest dergisinin November 2024 sayısından alınmıştır.
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Bu hikaye DataQuest dergisinin November 2024 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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