By ADHIL SHETTY, CEO, BANKBAZAAR.COM, AND CO-AUTHOR, THE BEE, THE BEETLE AND THE MONEY BUG, PUBLISHED BY RUPA
WHAT I'VE LEARNT ABOUT CUSTOMERS
The customer needs to be at centre of decision making in a company. Before you take a decision, you ask the question of yourself: will the decision be right for the customer? What I've realized is the right decision is always arrived at by knowing that such a decision will improve customer experience on BankBazaar.
WHAT I'VE LEARNT ABOUT FOLLOWING A MISSION
The BankBazaar mission is to help customers access the right financial product. This also helps explain the lengths we've gone with our new book, The Bee, The Beetle and the Money Bug, to simplify personal finance. When we help consumers do what's right for them, it provides us a narrow, singular focus-it's a pointer towards the right business decisions.
WHAT I'VE LEARNT ABOUT THE FINANCIAL SERVICES INDUSTRY
Bu hikaye Entrepreneur magazine dergisinin March 2023 sayısından alınmıştır.
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Bu hikaye Entrepreneur magazine dergisinin March 2023 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
Chords of Success
For Saahil Goel, the deep-rooted passion for playing the guitar dates back to his high school days. Influenced by legends like Pink Floyd, Led Zeppelin, and the Pakistani band Strings, his musical journey mirrors his leadership style-balancing focus, discipline, and a collaborative spirit. Goel feels that playing guitar has enhanced his ability to balance focus and teamwork as a founder of an eCommerce shipping start-up.
IS YOUR RENT TOO DAMN HIGH?
Many small business owners struggle with their rents. Here's what to do.
HOW TO BOUNCE BACK FROM A BAD REVIEW
A one-star review can hurt your ego - and your business. But it's possible to prevent (and remedy!) this scary scenario.
HOW TO HIRE FOR THE FUTURE
Small businesses are struggling to find quality labor. So flip the conversation: Show workers how your business will set them up for opportunity.
You Can Hire Like Netflix
The streaming platform built an incredible team with a strategy called “talent density.” But you don’t need to be a tech giant to do it.
Speedy Growth Killed My Startup
We seemed to be rocking it - lots of press, major partnerships. Then we learned the harsh consequences of overlooking our customers.
Three Pivots to $100 Million
How do you find a working business model? Do it like Rowan-a brand that reinvented itself many times before finally piercing the ear-piercing market.
What Goals Actually Matter?
Some benchmarks are more important than others so what should you really care about? We asked six founders for their hardest-won lessons.
'Only the Strongest Are Going to Survive'
Brian Lee cofounded companies like LegalZoom and ShoeDazzle-and he believes a lot of conventional business wisdom is backward. Sure, it's harder to raise capital. But it's actually cheaper than ever to start a company.
HOW TRUST SAVED KFC
The former CEO of Yum! Brands explains how he turned around a struggling KFC-and the important lesson it offers for anyone in franchising.
