Post pandemic, as people step out to dine they are still conscious of several aspects like social distancing and cleanliness and hygiene, particularly the last two. From the food to the service, customers take into consideration many things when choosing a restaurant. One of the most important factors diners think of is cleanliness and hygiene, which are, thus, the most important elements for deciding the fate of the F&B outlets.
Tapendra Ghosh – Food & Beverage Manager, Grand Mercure Gandhinagar GIFT City, affirms, “In today’s modern world, it is an extremely important responsibility of every Food & Beverage Service entity to offer their guests the most hygienic food and beverage products along with a safe consuming environment. Especially post pandemic era, we have witnessed that consumers are very cautious while choosing their options and consider health and safety as the most important factor in this process. The guests keep faith and evaluate any F&B establishments based on the hygienic and safe environment that they provide to each consumer. It is an integral part of F&B Service in order to create a memorable experience for the guests.”
Arindam Sarkhel, Food & Beverage Manager, Grand Mercure Mysore, declares, “There are various things which can define the fate of a restaurant and among that is the hygiene a restaurant carries. Restaurant hygiene is not just for ensuring health and safety of the staffs and customers but also plays a major role in defining the perception of a restaurant. Customers are now very specific in terms of the outlets they choose for dining out.
Bu hikaye Food & Beverage Business Review dergisinin August - September 2022 sayısından alınmıştır.
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Bu hikaye Food & Beverage Business Review dergisinin August - September 2022 sayısından alınmıştır.
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Sustainable Development Goal 3 (SDG 3), one of the 17 Sustainable Development Goals established by the United Nations in 2015, was about "Good Health and Well-being". This could be said to be an eye-opener and the source of making people aware of maintaining their health, which became more pronounced due to the Covid-19 pandemic. Consuming healthy food, since then, has become a significant - if not imperative - element in lives of almost everyone. And this healthy and nutritious food is also playing a significant role in the success of restaurants. Diners are now becoming more particular about the food they consume, making the F&B outlets offer a diverse and appealing menu of healthy food options. Ashok Malkani tries to evaluate how the restaurants and chefs are meeting this desire for nutritious food by customers and what are some of the healthy food options.
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