ACING ALL HOSPITALITY PARAMETERS
Hotelier India|December 2022
from infused modern technology in guest experiences and customised F&B caterings to he expansion of the MICE segment, Doubletree by Hilton Goa Panaji has it all covered or the best leisure hospitality experiences in the capital city of Goa
SAYLI MOHITE
ACING ALL HOSPITALITY PARAMETERS

Goa, a tiny emerald land on the west coast of India, is known for its leisure experiences and pristine beaches. A few of them know that this destinaoffers much more than just relaxing in the sun.

When selecting a leisure hotel, guests are not only looking for resorts which provide tailored hospitality but also seek the 'so close-yet- so far' location for their vacations.

Tucked between lush forest and calming waters of Mandovi river, the beautiful Doubletree by Hilton Goa Panaji is located just ten minutes from the UNESCO world heritage site at Old Goa. Wrapped in nature's bounty, the hotel reflects a true blend of Goan culture and luxury.

Resha Naik, Marketing and Communications Manager at Doubletree by Hilton Goa Panaji, states that "Our serene resort location surrounded by nature with mesmerising views of the river and numerous activities for every traveller, coupled with the flawless service, is what sets us apart making us a popular resort destination in Goa".

PERSONALISED HOSPITALITY

This luxury property makes a relaxing staycation option with well-appointed rooms. Leaving no stones unturned, Doubletree by Hilton Goa Panaji keeps a closer watch on their guest's needs for a real-time personalised hospitality experience. Shiv Bose, the general. manager of the property, articulates, "We have infused technology to ensure that we offer realtime personalised hospitality. A digital key in your mobile phone lets you open your room, and our chatbot "Kipsu" ensures guests can message us round the clock for assistance. To further elevate the experience, we have initiated "Chatter", a connected technology that aids the department to realise and understand guest needs. Our "Dare to Delight" program gives an allowance to every department for a discretionary spend towards delighting a guest."

Bu hikaye Hotelier India dergisinin December 2022 sayısından alınmıştır.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

Bu hikaye Hotelier India dergisinin December 2022 sayısından alınmıştır.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

HOTELIER INDIA DERGISINDEN DAHA FAZLA HIKAYETümünü görüntüle
A Culinary Legacy of Over Five Decades
Hotelier India

A Culinary Legacy of Over Five Decades

Chef Manjit Gill talks passion for food; responsibility and the future of Indian cuisine.

time-read
4 dak  |
March 2025
Franchise vs. Independent Restaurant Which Is the Better Investment?
Hotelier India

Franchise vs. Independent Restaurant Which Is the Better Investment?

Weighing the pros and cons of both...

time-read
3 dak  |
March 2025
Menu Engineering
Hotelier India

Menu Engineering

...The key to reducing kitchen waste and improving profitability.

time-read
2 dak  |
March 2025
"A successful restaurant starts with a well-defined concept!"
Hotelier India

"A successful restaurant starts with a well-defined concept!"

Kula Naidu and Sid Mathur, Directors, Secret Ingredient, reveal the key components of a successful hospitality business

time-read
7 dak  |
March 2025
The Decade Ahead
Hotelier India

The Decade Ahead

What does the future of India's hospitality industry look like?

time-read
4 dak  |
March 2025
From a struggling asset to a thriving business
Hotelier India

From a struggling asset to a thriving business

...Himalayan Hotels has grown 25X in revenue. Tarun Gulati, Director, Ganga Kinare Resorts & Hotels, parent company Himalayan Hotels, shares his success story.

time-read
5 dak  |
March 2025
"Unlike conventional resorts, our approach is rooted in Reverse Urbanization!"
Hotelier India

"Unlike conventional resorts, our approach is rooted in Reverse Urbanization!"

George E Ramapuram, Principal Architect & Managing Director, Earthitects, shares the vision behind his unique brand.

time-read
5 dak  |
March 2025
Branded Residences: The New Flavour of India's Real Estate Boom
Hotelier India

Branded Residences: The New Flavour of India's Real Estate Boom

Dinesh Yadav, Founder and Managing Director, Fine Acers Pvt Ltd, explains the increasing demand for branded residences and resorts in the Indian luxury real estate investment market.

time-read
2 dak  |
March 2025
Women in Hospitality Serving Up Success
Hotelier India

Women in Hospitality Serving Up Success

The hospitality industry is at a defining moment where service excellence and luxury intertwine with a deeper commitment to diversity, equity, and inclusion (DEI).

time-read
9 dak  |
March 2025
Dilemmas Of A Woman
Hotelier India

Dilemmas Of A Woman

Career women fight to balance home and work. Dominic CostaBir spots a counterintuitive growth hack that works for married women in India.

time-read
3 dak  |
March 2025