Travel Tech
Hotelier India|April 2024
Several new technological innovations are now being employed to make travel hassle-free and this is a win-win for all stakeholders.
BINDU GOPAL RAO
Travel Tech

Technology and travel are the perfect combination and this plays a crucial role in the way we travel to the vacation destination, what we do once we are there and even in the time after we have come back from our adventure.

NUMBER CRUNCHING

Research states that the global travel retail market size was valued at $51 billion in 2021 and is projected to grow to over $96.11 billion by 2029. Tech innovations like QueueBuster are reshaping the hospitality and travel industry by empowering businesses across various sectors. "From revolutionizing restaurant operations at bustling food courts to optimizing retail experiences at resorts, theme and amusement parks, and airport terminals, advanced POS solutions are streamlining billing, inventory management, and restaurant operations. This tech integration ensures seamless transactions and enhanced customer experiences, ultimately elevating the journey for travellers worldwide," says Varun Tangri, CEO and founder, QueueBuster.

Travel technology has made it easier, convenient, and more personalised for travellers to experience the world, as well as for industry players to operate their businesses. "Our aim at Booking.com is to make travel more seamless and flexible for everyone around the world. Currently, our website and app are available in 46 languages and dialects and make it easy to search for, compare and choose from several travel options to create just the right experience. In 2023, we added Hindi as a language option, enabling native-speaking travellers to read detailed information, find deals and discounts, view their bookings, manage their accounts and move with ease, with an intention to engage them in an experience that was local and relatable," says Santosh Kumar, Country Manager for India, Sri Lanka, Maldives, and Indonesia at Booking.com

PLANNING RIGHT

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