MUKUND KULASHEKARAN

Driving Growth through Empowerment

Chief Business Officer, Urban Company

In the hyperlocal services sector, the success of companies like Urban Company hinges significantly on the quality and proficiency of their service partners. These partners, often the face of the company, play a pivotal role in delivering exceptional experiences to customers. Recognizing this crucial link between service partners and company success, Mukund Kulashekaran, the Chief Business Officer at Urban Company, has championed a transformative strategy centred around upskilling and empowering these frontline workers.

From the outset of his tenure, Mukund has prioritised the training and development of service partners as a cornerstone of Urban Company’s growth strategy. Understanding that a skilled and motivated workforce is essential for delivering high-quality services, he has spearheaded initiatives to enhance service providers’ capabilities and professionalism.