We are moving towards citizen-centric governance
THE WEEK India|January 08, 2023
INTERVIEW Jitendra Singh, minister of state, prime minister’s office
NAMRATA BIJI AHUJA
We are moving towards citizen-centric governance

What are the steps being taken to make the bureaucracy more efficient?

We have introduced Mission Karmayogi, which enables an officer to update and evaluate himself to prepare for a new assignment. It is based on a more objective approach where a bureaucrat who is transferred from one department or ministry to another is able to learn the ropes better and faster. For example, when a secretary in the health department goes to agriculture ministry, should he pretend that he understands farming overnight? There was a need to shift from a rules-based approach to a role-based approach where the bureaucrat can build himself up to his role and also evaluate himself constantly. Under this mission, there are training modules for bureaucrats focusing on imparting competencies that are critical to discharging different roles. I believe this will go a long way in making civil services fit for the future.

Is the trend of IAS officers as generalists still continuing?

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