'Salesforce creating solutions specifically for SME segment'
Business Standard|July 10, 2024
India is a key growth market for Salesforce and it has recently started a public services division in the country. ARUNDHATI BHATTACHARYA, CEO and chairperson of Salesforce India, talks about the public sector services, the role of artificial intelligence (AI) and the small and medium enterprise (SME) segment, in an interview with Ayushman Baruah in Bengaluru. Edited excerpts:
Ayushman Baruah
'Salesforce creating solutions specifically for SME segment'

What was the premise for Salesforce recently launching public sector services in India?

In most jurisdictions, the public sector has a particular process of doing things, and you need to be attuned to that process because their RFPs are very detailed and their entire process has many stages to it. We have very large public sector organisations in the US, Japan, Australia, and most European countries. So we have a lot of offerings that we do and that we work alongside the public sector here in India. We have now started it as a separate division. Earlier, we had one or two clients in this space, but they were done as part of other industry verticals such as energy utilities or banking and finance sector.

Why now and what are the factors driving this?

Bu hikaye Business Standard dergisinin July 10, 2024 sayısından alınmıştır.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

Bu hikaye Business Standard dergisinin July 10, 2024 sayısından alınmıştır.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

BUSINESS STANDARD DERGISINDEN DAHA FAZLA HIKAYETümünü görüntüle
Supreme Industries stock slips on weak Q2 showing
Business Standard

Supreme Industries stock slips on weak Q2 showing

Brokerages cut earnings estimates after firm disappointed the Street

time-read
2 dak  |
November 05, 2024
Business Standard

Dabur stock fall may provide entry to long-term investors

Dabur's performance in the July-September quarter of the current financial year (Q2FY25) was weak but in line with consensus. Consolidated revenue declined 5 per cent year-on-year (Y-o-Y) due to a temporary adjustment in General Trade (GT) inventory.

time-read
2 dak  |
November 05, 2024
Business Standard

Capital markets' boom drives NSE Q2 PAT up 57% at ₹3.14K crore

The National Stock Exchange (NSE) reported a 57 per cent year-on-year (Y-o-Y) jump in consolidated net profit to ₹3,137 crore during the quarter ended September 2024 (Q2 FY25) amid a boom in the capital markets.

time-read
1 min  |
November 05, 2024
Business Standard

Sebi directs Embassy Reit to suspend CEO Aravind Maiya

The Securities and Exchange Board of India (Sebi) on Monday directed Embassy Office Parks Management Services, manager to the Embassy Real Estate Investment Trust (Reit), to suspend its chief executive officer Aravind Maiya for lapses in the \"fit and proper\" criteria.

time-read
1 min  |
November 05, 2024
Business Standard

Quant MF expects market correction to pave the way for risk-on phase

The recent downturn in the equity market may see a reversal once the US elections are over, according to Quant Mutual Fund, which emphasizes that the last month's correction should be seen as an opportunity to build more resilient and rewarding portfolios.

time-read
1 min  |
November 05, 2024
Mid, smallcap bounceback may be a distant dream
Business Standard

Mid, smallcap bounceback may be a distant dream

Analysts believe markets lack positive triggers for an immediate turnaround amid looming US polls

time-read
2 dak  |
November 05, 2024
Business Standard

Sebi allows MFs to invest in overseas schemes with India exposure

The Securities and Exchange Board of India (Sebi) has allowed mutual funds (MFs) to invest in overseas funds and unit trusts (UTs) that have up to 25 per cent exposure to Indian equities.

time-read
1 min  |
November 05, 2024
Business Standard

Worst not over yet? Mkt selloff may continue amid headwinds

Technical charts suggest Sensex can slide to 72,000 levels in the worst-case scenario

time-read
3 dak  |
November 05, 2024
Business Standard

New York Times beats estimates as digital subscriber count grows

New York Times Co reported third-quarter earnings that beat analysts' expectations, as the company saw an increase in its subscriber count in the months leading up to the 2024 Presidential Election.

time-read
1 min  |
November 05, 2024
Business Standard

Pak blames 'winds from India' as Lahore AQI hits record high

Ministers in Pakistan's Punjab province on Monday blamed winds from India for worsening the smog, urging the Indian authorities to take the matter seriously, after the air quality index (AQI) in Lahore hit a record high over the weekend.

time-read
1 min  |
November 05, 2024