The Indian Banking, Financial Services, and Insurance (BFSI) industry has shown strong resilience amid global headwinds and achieved impressive growth. Credit growth has remained robust, and nonperforming assets (NPAs) have reduced to multi-year lows.
This progress results from significant technology investments to meet rising demand and support financial inclusion initiatives. BFSI firms across India are undergoing a major digital transformation, with technologies such as Cloud, AI, GenAI, Robotic Process Automation (RPA), and Blockchain leading the way. These technologies are reshaping the industry by enhancing customer experiences, streamlining operations, and ensuring regulatory compliance.
The surge in digital banking platforms and mobile apps has revolutionised customer interactions, delivering unprecedented convenience and accessibility. This article shares the findings of a survey-based research project that Everest Group conducted to understand the technical advances in the Indian BFSI sector.
The report provides an overview of technology trends in the Indian BFSI market; the regulatory landscape and its impact on BFSI firms' technology investments; adoption maturity and drivers for various technology themes; and a deeper look at challenges and obstacles that Indian BFSI firms face as they expand their technology estate.
Enterprises looking to gain insights into current technology demands, future investment priorities, and the challenges facing Indian BFSI firms will benefit from this report.
Industry overview
India's banking industry is experiencing remarkable growth driven by economic fundamentals, rising demand, and technological advancements. In FY24, total deposits surpassed ₹200 trillion, with a 13 per cent year-on-year (Y-o-Y) growth, and net profits exceeded ₹3 trillion, underscoring the sector's resilience.
Bu hikaye Business Standard dergisinin November 06, 2024 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Business Standard dergisinin November 06, 2024 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
Pope urges 'all people of all nations' to silence arms
Pope Francis in his traditional Christmas message Wednesday urged \"all people of all nations\" to find courage during this Holy Year \"to silence the sounds of arms and overcome divisions\" plaguing the world, from the Middle East to Ukraine, Africa to Asia.
Women in auto sector grapple with low wages, surging finger injuries
The severity of injuries among women in India's auto sector has been rising steadily from 2019 to 2024, according to the latest report by the Safe in India Foundation (SIIF), released last Friday.
Regular staffers in CPSEs decline 3.14% in FY24
Share of contract workers rises 8.8% to 704,565 in the same period
AI to D2M—DPG 2.0 needs deep-tech action now
From artificial intelligence to direct-to-mobile broadcasting, India faces a technology strategy dilemma on whether to develop indigenous deep-tech ecosystems or to follow the lead on technologies developed outside India.
SURETY VS GUARANTEE
Surety bonds have begun to outshine bank guarantees. But did they come in too late?
10 Picks Tailored for 2025 Market Terrain
These stocks, handpicked by top brokerages, offer a blend of value and growth. After declining 13-37% from their 52-week highs, these scrips boast reasonable valuations and high return on equity, signalling strong upside potential. KRISHNA KANT outlines the blueprint for gains
Shah, Naidu, other NDA leaders meet at Nadda's residence
Leaders of the National Democratic Alliance (NDA) met at BJP president J P Nadda's Delhi residence on Wednesday on the birth centenary of former prime minister Atal Bihari Vajpayee.
PM Recalls Ambedkar's Vision, Slams Congress
Prime Minister Narendra Modi on Wednesday accused Congress of ignoring Dr B.R. Ambedkar's contribution to the development of water resources in the country as he laid the foundation stone of the Ken-Betwa river linking project in Madhya Pradesh.
AAP Schemes Disowned by Delhi Govt's Own Depts
After the Bharatiya Janata Party (BJP) and the Congress termed two of the Aam Aadmi Party (AAP)'s recently announced welfare schemes a hoax, two senior Delhi government officers issued public notices on Wednesday disowning these schemes.
Lock in long-term returns with non-par plans
With markets doing well for four years, many investors turned to unit-linked insurance plans (Ulips). However, with volatility increasing, traditional non-participating (non-par) insurance plans are gaining popularity for their guaranteed, tax-free returns.
