HARNESSING TECHNOLOGY FOR SUSTAINABLE BANKING: STRATEGIES FOR LONG-TERM GROWTH

In today's rapidly evolving digital landscape, the banking sector faces a critical transformation. Integrating technology is not merely about keeping pace with competitors; it's essential for fostering sustainable, long-term growth.

- Kushal Rastogi

Banks must focus on enhancing operational efficiencies, minimizing risks, and gaining deeper insights into customer behavior while creating value across the financial ecosystem. To achieve these goals, financial institutions are adopting advanced digital tools and emerging technologies that redefine their operations and service delivery. Lending remains a core revenue driver for banks and non-bank financial companies (NBFCs). Historically, banks have relied on traditional methods for sourcing, underwriting, and managing loans, which come with significant limitations in risk management and service efficiency. Modernizing these lending processes is crucial—not just for speeding up approvals but also for maintaining the health of loan portfolios through sophisticated risk assessments and smarter borrower selection. Building tech-enabled lending ecosystems is vital for sustainable growth.