Nats, which controls UK airspace, said "an unusual piece of data" had caused the unprecedented system failure on Monday, which led to more than 1,600 flights being axed and many more delayed.
Would-be holidaymakers and returning travellers were counting the cost yesterday, with many missing trips or having to arrange accommodation.
EasyJet started additional repatriation flights from Spain and Portugal, as stranded passengers reported having to sleep on floors, amid criticism of airlines for failing to look after customers.
The prime minister, Rishi Sunak, reiterated calls for airlines to "honour their obligations" while Labour said the government should give the regulator more powers to protect passengers. Sunak said: "It is important that airlines honour their obligations to passengers with regards to accommodation and flights to bring them back home."
Airlines are not expected to pay additional delay compensation to passengers for the current meltdown, as the circumstances are deemed outside their control.
Bu hikaye The Guardian dergisinin August 31, 2023 sayısından alınmıştır.
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Bu hikaye The Guardian dergisinin August 31, 2023 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
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