The global coffee chain saw sales plunge for a third consecutive quarter, with weakness especially evident in the United States and China.
Tasked with reassuring investors that the company's coffee outlets are still hugely popular, Mr Niccol also has to contend with baristas and hardcore Starbucks customers who say they want plenty of changes.
Baristas complain about what they say are chronic understaffing and poor pay and benefits, and their inability to easily ban aggressive customers from Starbucks stores. Zealous customers want consistently good coffee.
Bu hikaye The Straits Times dergisinin October 24, 2024 sayısından alınmıştır.
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Bu hikaye The Straits Times dergisinin October 24, 2024 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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