NEED TO KNOW ABOUT LIFESAVING CPR? A NEW STUDY SAYS IT'S PROBABLY WISE NOT TO ASK ALEXA, CORTANA, OR SIRI
AppleMagazine|September 01, 2023
Ask Alexa or Siri about the weather. But if you want to save someone’s life? Call 911 for that.
NEED TO KNOW ABOUT LIFESAVING CPR? A NEW STUDY SAYS IT'S PROBABLY WISE NOT TO ASK ALEXA, CORTANA, OR SIRI

Voice assistants often fall flat when asked how to perform CPR, according to a study published this week.

Researchers asked voice assistants eight questions that a bystander might pose in a cardiac arrest emergency. In response, the voice assistants said:

— “Hmm, I don’t know that one.”

— “Sorry, I don’t understand.”

— “Words fail me.”

— “Here’s an answer ... that I translated: The Indian Penal Code.”

Only nine of 32 responses suggested calling emergency services for help — an important step recommended by the American Heart Association. Some voice assistants sent users to web pages that explained CPR, but only 12% of the 32 responses included verbal instructions.

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