Boeing said Friday it recommended that airlines inspect the motorized cockpit seats the next time they perform maintenance on their 787s. The aircraft manufacturer pointed to instructions that include how to disable motors that move the seats.
The company described its advisory as a “precautionary measure.” It did not link the memo to what happened this week on a LATAM Airlines flight between Australia and New Zealand.
The Federal Aviation Administration said, however, that the Boeing memo was issued “in response to the incident on LATAM Flight 800.” The FAA said it was convening a panel of experts to review Boeing’s message to airlines.
LATAM Airlines, based in Chile, initially said there was “a technical event during the flight which caused a strong movement.” In an update Tuesday, the airline said the plane “experienced a strong shake during flight, the cause of which is currently under investigation.”
Passengers reported that when the Dreamliner dropped without warning, people not wearing seatbelts were tossed from their seats and into the cabin ceiling and aisles. The plane later landed at Auckland Airport as scheduled.
About 50 people were injured, according to emergency crews in Auckland.
The 787 is a two-aisle plane that debuted in 2011 and is used mostly for long international flights. The version involved in the LATAM flight can carry up to about 300 passengers.
United Airlines, with 71 Dreamliners, and American Airlines with 59, are among the leading users of the plane. American said Boeing’s instructions would have no impact on its operations. United declined to comment.
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