IT'S HARD TO GET a splashy sound bite out of Michael Dell, even if you tee him up for one. When asked how big a growth opportunity the AI wave could be for his namesake company, Dell Technologies, the founder and longtime chief executive doesn't offer up any pithy one-liners but instead ruminates in real time.
"It feels every bit as big as previous waves, but probably bigger," he says, pondering the question, and then adds, "You know, maybe quite a bit bigger." He takes another brief pause, reconsiders his own words, and delivers a most inconclusive conclusion: "I don't know for sure. Nobody knows."
We're seated in a conference room at Dell Technologies' headquarters just outside Austin, where the temperature has hit 88° F in early March. Dressed in dark slacks and a navy blue denim button-down (Texan for business casual, no matter the season), Dell has just emerged from a photo shoot that he tolerated but clearly didn't relish. It's not that he isn't on board with being the name and face of his company. That's been true for a while-40 years, to be exact. He remains Dell Technologies' biggest believer-and biggest shareholder, with 53% of the $79 billion company's stock under his or his wife Susan's name. But he's not a natural-born showman. Never was. In fact, he seems to go out of his way to not put on a performance-even as he's embarking on what could be his greatest act yet.
Unlike some other tech CEOs, Dell doesn't do bombastic declarations or colorful antics; he doesn't have a side hustle that involves blasting himself into outer space. Despite having spent his entire adult life in the public eye, he is measured, analytical, and almost intentionally unexciting. So his reluctance to put a ceiling, or even a floor, on what generative AI could mean for his company is not surprising.
This story is from the April - May 2024 edition of Fortune US.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the April - May 2024 edition of Fortune US.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
AI Isn't Coming for Your Job At Least Not Yet
So far, the technology has replaced only a small number of workers. But the future risks many more.
THE TRUTH EVEN HE CAN'T DUCK
Aflac's DAN AMOS has spent his 34 years as CEO selling insurance against illness and death. Now he has to confront his aging customers' mortality and his own.
THE NEW HOLLYWOOD POWER PARADIGM
Inside the sisterhood of stars changing the narrative.
SAUDI ARABIA'S POWER PIPELINE
The oil earnings flowing from the most profitable company in history are helping the Saudi kingdom shake up the global economyand the old geopolitical order.
THE [FOREVER] FOUNDER
Michael Dell turned his dorm-room PC company into the go-to hardware provider for 99% of the Fortune 500. Now the longest-standing founder-CEO in tech has a chance to cash in on the AI bbom—and make himself and his company bigger than ever.
HOW BOEING BROKE DOWN
Boeing's strategy sent the stock soaring more than 1,000% over 20 years. But it contained dangerous flaws that are only now coming into view amid a drumbeat of terrible news.
The Art of Banking
To appeal to the ultrawealthy, banks like UBS keep fine art-and art expertsclose at hand.
Is the Bitcoin Bull Market Safe to Buy?
ETFs have made Bitcoin investing easier than ever. But they may be adding air to a bubble.
Goodbye, Tough Guy
More executives are going on all-male retreats to open up, feel less lonely, and build empathy.
Memo to Silicon Valley: Bring It On
New York City's Runway was the pioneering leader in Al-generated video for years. Now ChatGPT maker OpenAl is coming for it.