CATEGORIES

"Leadership is not a License to do Less, it is a Responsibility to do More"

Amit Kumar Sharma is a seasoned hotelier with a career spanning 23 years. A graduate from IHM Lucknow, he began his career with Grand Hyatt, Delhi as a pre-opening team member from where he developed deep interest into the fast-paced career of Food & Beverage operations & management.

Fortunes Hotels Opens New Properties

The group announced the launch of Fortune Beach Resort ECR Chennai. Situated in the bustling, breezy East Coast Road (ECR), the upscale resort set against the serene backdrop of the majestic sea connects the cultural richness of Chennai with the picturesque landscapes of Puducherry, Mahabalipuram, and beyond.

Small Luxury Hotels Partner with The MRS Group Of Hotels

Small Luxury Hotels of the World (SLH) announced its expansion into the Indian subcontinent through a strategic partnership with The MRS Group of Hotels.

IHE 2024

Concludes With Setting Higher Goals

Housekeeping in Hotel Public Spaces

The work of the housekeeping department of any hotel or motel is the most unseen, but the most needed in many ways.

Redefining The Art Of Luxury Hospitality

Sheraton Grand Bengaluru Whitefield Hotel Convention Center

Training & Retaining Workforce for Hotel's Success

Success of a hotel depends on the manpower. Staff, from the receptionist, who is the first step of the guest towards his hospitality during the stay, to the attendant who handles his luggage during his departure, help in the guest being attracted by the property and compelling him to stay at the same hotel on his future trips to the destination. The employees, it may be said, are the backbone or the mainstay for a hotel's success.

Weddings: Increasing Hotel Revenue

The trend of wedding ceremonies and receptions being conducted in hotels has been increasing over the years. The eat, drink and be married” now has a tag attached to it, which is in hotels”. The result is that not only destination weddings but wedding, in general, are contributing to the hotel’s revenue in a great measure. The saying Marriages are made in heaven” now has an attached segment But expenses are borne onearth”. Hotels and resorts have been proving an attractive venue as compared to the other sites, like halls, for people of all categories. Ashok Malkani takes a look at the facilities and other plus points offered by hotels.

Heritage Hotels Heirlooms of Indian Tourism

A trip to the past in the modern world has a timeless appeal for travellers who are keen to immerse themselves in the cultural history of the destination by staying at a historic hotel itself.

A Tranquil Paradise! Radisson Hotel Jass Khajuraho

Sprawling in six acres in the midst of the vast open countryside with gentle undulating landscape and clean, fresh unpolluted air, Radisson Hotel Jass Khajuraho is a perfect union of classic design with subtle elegance.

Running F&B Operations

Heading the F&B department of a hotel successfully is both exciting as well as challenging. It becomes evident that running an F&B operation is not a smooth sailing business at all.

Abrogating Attrition

One constant problem that has been incessantly proving a bothersome malady for the hospitality industry is the shortage and retention of skilled manpower, as this makes or mars the future of the property. Possessing innovative and problem-solving capabilities the workforce can add to the success of the hotel. Skills like patience, multitasking, positivity are a few of abilities which attribute to the success of the hotel as it helps in the hotel being able to provide excellent customer service in all circumstances. But shortage of skilled manpower has been a constant problem of the industry. Ashok Malkani delves on several aspects of the shortage and retention of employees.

Women as Impactful Leaders in Hospitality!

The dynamic hospitality industry stands as a shining example of gender equality as more and more women are leading from the front in key positions.

Does hospitality industry have...Gender Equity?

Hospitality industry has been considered as one of the forerunners in growth in India's service sector. Though the hotel industry is an appealing one, with diverse workforce, women have, historically, been underrepresented.

Making Room for Hygiene

Adequate training, strict supervision and ensuring safe and healthy working conditions of the cleaning staff are key to maintaining room hygiene in a hotel.

Legacy Secured

JK Khurana Dedicates Lifetime Achievement Award to Son Vicky Khurana and daughter-in-law Seema Khurana, as he entrusts Venus Industries to the Next Generation.

"It is the Journey Itself, Marked by Innovation and Development that I Relish as much as The Final Product"

Somesh Agarwal, Chairman and Managing Director, Rockwood Hotels and Resorts

Ensuring Menu Success

A new menu is considered an excellent way to get the visibility and break the monotony. No wonder, chefs are always thinking about introducing new dishes in their menu several times throughout the year.

Wooing Millennial Guests

Understanding millennials goes beyond demographic data and analysis. Interestingly, it involves comprehending their values, preferences, and the desire for offbeat experiences. Latest technology, sustainability elements, and cultural immersions play a key role.

Ensuring Success of a Hotel

The hotel industry can be rough and tumble, but not if you have the right formula for success. The world is undergoing a major shift in decision-making and buying power, and it's changing the hospitality industry. The only way to see continued success is to prepare for these inevitable changes. The varying and shifting mind set of the guests has to be gauged accurately to ensure continuous popularity, recognition and reputation of the hotel. Ashok Malkani discusses about the need for the industry to gauge the new trends among the guests and their changing preferences for the success of the property.

All About Resorts

Mention resorts and several people's imagination generally visualize a lavish and extravagant accommodation. But one would believe that a star hotel would provide the same.

DS Group Launches InterContinental Jaipur Tonk Road

InterContinental Hotels & Resorts and DS Group, announces the grand unveiling of InterContinental Jaipur Tonk Road following a monumental transformation.

Novotel Jaipur Convention Centre Opens Its Doors

Accor has launched its 24th Novotel property in India, with the opening of Novotel Jaipur Convention Centre (NJCC).

IHCL Signs New Properties

HCL The group announced the signing of its first hotel in Itanagar, Arunachal Pradesh. The Greenfield hotel will be branded Vivanta.

The Fern Hotels & Resorts Launches New Properties

The Fern Hotels & Resorts, India's leading sustainable hotel chain, has announced the launch of The Fern Residency Subhash Bridge, Ahmedabad.

Fortune Hotels Expands its Southern Footprint

As Fortune Hotels continues to grow and grow its offerings in south India, it will now have new alliances in Tamil Nadu. Fortune Hotels has signed new properties in South India.

Hilton Introduces Curio Collection by Hilton to India

Hilton announced the signing of the first Curio Collection by Hilton in India through a franchise hotel agreement between Hilton and Roach Life scapes Pvt.Ltd., marking the brand's debut in the Indian market.

Ambiente 2024

ambiente January 26-30, 2024, Frankfurt Fair and Exhibition Centre, Germany

Fostering a Culture of Excellence

Atul Upadhyay, Executive Vice President, Pride Hotels Group

Personal Touch with Technical Efficiency

Far from making services indifferent, smart technologies have the potential to make guest experience more interactive and fulfilling at individual level