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ADDRESSING CUSTOMER NEEDS BEFORE THEY EVEN ASK
According to Aparna Gupta, Executive Director, Customer Success, Microsoft India, there is a need for customer first digital strategy that enables enhanced omni-channel customer experience to be more agile in adapting to changing customer needs
Further acceleration in the CX story
Changes are taking place in the customer experience domain with breakneck speed. The customer is becoming more and more demanding as technology is trying to catch up
40 TECHNOLOGIES AND BUZZ WORDS
Technology is changing faster than we can cope. There are hundreds and hundreds of technologies and buzz words that are thrown around us. A look at 40 of them.
The Revolutionary Change Manager
The simple but elegant office belies the power Ratan Tata wields. Arguably, one of the most powerful men in the realm, Ratan Tata is also some kind of an electronics 'aficionado'. His private lobby, at Bombay House, has only electronics magazines. At 53, Tata, chairman of Tata Sons, is responsible for retaining the group's #1 status in India. Ratan Tata started his career with Nelco-an electronics company of the Tata stable and has always been considered 'technology friendly. Today, as many as nine Tata companies are involved with computers and software. Ratan Tata has forged alliances with companies like AT&T and OKI to spearhead the group's foray into the telecom sector. In an exclusive interview with DATAQUEST Managing Editor. Shyam Malhotra and Editor, L Subramanyan, Ratan Tata discussed his vision of holding on to the Tata hegemony in the technology race. And the future of Tatas in information technology Excerpts:
INDIA'S TECH SECTOR A BLAST FROM THE PAST
...eyes on the road, and your hands upon the wheel...
THE INTERCONNECTED TECHNOLOGIES CHANGING INDIA AND THE WORLD
There are six major technologies that are driving change. Cloud. Industry 4.0.5G. Edge. AI. Blockchain. And they cannot be in silos, explains Sriram Lakshminarayan, President and Chief Technical Officer at Tata Technologies. Edited excerpts from a video interview.
AUTOMOBILE INDUSTRY UNDERGOING TECH-LED SEISMIC SHIFT
According to Shashank Srivastava, Executive Director (Marketing & Sales), Maruti Suzuki India, we are currently at an inflection point from which we can substantially accelerate our development and leadership journey. Due to geopolitical events, India has become the country of options for multinationals seeking to de-risk their supply chain.
CELEBRATE AND RECOGNIZE INNOVATIONS, NOT JUST COMMERCIAL SUCCESS
Ravi Venkatesan was Chairman of Microsoft India, Bank of Baroda and Cummins India. He's Chairman of Global Energy Alliance for People and Planet, a Venture Partner with Unitus Seed Fund and Founder of Global Alliance for Mass Entrepreneurship. Here he talks about a wide range of issues, problems, solutions and the road leading to 2047.
BEYOND THE GLOBAL DELIVERY MODEL
Leveraging the Global Delivery Model to scale up the revenue and profitability of the Indian software services industry
What Hath ChatGPT Wrought?
"ChatGPT, oh ChatGPT, the model that we've sought, with its language skills so grand, it truly is quite a lot. But what hath ChatGPT wrought? What is this thing it's made? Is it a poem, a story, or just a silly charade?"
TECH IN THE HANDS OF GREAT TEACHERS IS TRANSFORMATIONAL
Going forward, hybrid digital learning is here to stay and we are working on more innovative solutions to make sure learning remains seamless and a highly engaging experience for all, says Vijisha Sahoo Director Tech Innovation, SAI International Education Group
ELEPHANTS MAY NOT DANCE-BUT THEY SPEAK, IF SOMEONE CAN LISTEN
Let’s meet some Elephant Whisperers and Listeners who are keeping their eyes and ears peeled for all the secrets that elephants share in a deep forest
METAVERSE WILL ALLOW THE USER TO PICTURE ONE'S ASSET BASE IN 3D
Dan Drum, CEO Founder, Hardcat, an Australian asset management player with a footprint in USA, UK and Africa) and an early-innovator of barcode asset tracking tells us why the stars are aligned” for the company’s foray into India
Simplifying compliance for the Indian FinTech ecosystem
Dataquest, in collaboration with Scrut Automation, a SaaS-based GRC tool provider, recently hosted a conference titled \"Simplifying Compliance for the Indian Fintech Ecosystem.\" The conference saw security experts discussing the challenges posed by the rapid growth of the FinTech sector and the corresponding surge in compliance and regulatory policies
THE UNSTRUCTURED DATA REVOLUTION: MUST ADAPT TO SURVIVE HOW BUSINESSES
To make the most of unstructured data, organizations need to rethink how they store, manage, and extract value from this data. A fresh approach is needed that takes into account the unique characteristics of unstructured data, such as its volume, variety, and velocity.
CDO: The Ned Stark of This Game of Thrones
It may sound like just another alphabet soup. But the CDO designation houses many conflicts, twists and turns. The question hangs in the air- are we approaching the terrible 9th episode here?
INDIA CAN BE A GLOBAL TECH TRANSFORMATION LEADER
India can become the tech capital of the decade or even the century. R. Venkatesh, President, Enterprise Business Group at Redington Ltd, looks at India’s place on the global stage and other trends. Edited excerpts from a video interview.
WE’VE TO GRADUATE TO BECOME BUSINESS CONSULTANTS TO THE WORLD
If IT is the major enabler for change, then we should be seen as business consultants in this transformation. LC Singh, Director, and Executive Vice Chairman, Nihilent, talks about the importance of Al and India2047. Edited excerpts from a video interview.
No stopping the Indian IT consultants to the world
Indian IT services and consultancy companies have flourished despite the pandemic and have re-invented themselves to become even more relevant in the years to come on the road to India2047. They will play an integral part in India becoming a tech superpower and a $10 trillion economy
IF DARWIN TRACKED HOMO TECHNICUS!
we have not come this far through a wormhole. every invention, every breakthrough, every disruptor has been a stepping stone on the evolutionary path of technology. Let’s look back at 40 of these stairs.
Only Deep Tech And Digital Can Make India A Superpower By 2047
India will not become a superpower without a 10X growth in its rural income. That alone will motivate youngsters to continue to live in Rural India and transform village life.
MANY GREAT STORIES! WHAT'S YOURS?
When Dataquest started off in December 1982, the entire Indian IT industry was in the region of ₹100 crore. Today just the market leader TCS is in touching range of an annual revenue of ₹2 lakh crore. How times have changed!
BATTLES IN THE BASEMENT
How DQ and its flagship 'Top 20' annual grew into a high-stakes listing that grew from negotiations, arguments and months of research captured in a dBASE database
Enhance Employability And Encourage Startups!
T-Schools are providing a diverse range of courses for students. While the average number of research papers is substantially greater in government institutes, in terms of MoUs, private T-Schools are more active. These are some of the findings of the survey. In terms of recommendations, T-Schools should enhance employability, encourage startups and focus on better placements.
WHY THIS CAN BE INDIA’S TECH CENTURY
Shailendra Katyal, Managing Director of lenovo india, asks whether india can go from being the “Office of the world” to the “Factory of the world”? People are looking for more diversified supply chain options and that’s where Make in india comes in. Edited excerpts from a video interview…
Phygital Is The Way Of The Future
Dr. Yajulu Medury, Vice Chancellor, Mahindra University, explains how they have inculcated new age technologies like robotics, quantum mechanics, Al and robotics in their curriculum.
CAASM proactively addresses the issue of asset vulnerability
A conference titled \"The Emerging Need for Cyber Asset Attack Surface Management (CAASM)\" was organised by Dataquest and Scrut Automation, a SaaS-based GRC tool that helps companies enhance their information security posture.
CREATE A FUTUREREADY IT FOUNDATION
Atanu Pramanic, COO & VP (IT), RPSG Ventures Ltd (A RP-Sanjiv Goenka company), speaks about the changing role of the CIO, the CDO, the future state of our readiness post-Covid and of course emerging tech like ChatGPT. Edited excerpts from a video interview.
WEB 3.0, METAVERSE & CHATGPT WILL BE DISRUPTORS
Atanu Pramanic, COO & VP (IT), RPSG Ventures Ltd (A RP-Sanjiv Goenka company), speaks about the changing role of the CIO, the CDO, the future state of our readiness post-Covid and of course emerging tech like ChatGPT. Edited excerpts from a video interview.
WE'RE STILL CONTEMPLATING AND VISUALIZING IMPACT OF CHATGPT
Gyan Pandey, Head Digital/ CDO, Voltas Limited (A TATA Enterprise) looks at the differences between various CXO functions and how ChatGPT could disrupt the industry along with its pitfalls. Edited excerpts from a video interview