GCCs on a Drum-roll in India: Hence, Zimmer

The IT riff here used to win only Emmys and Grammys in, and for adding to, global orchestras of outsourcing, application development and back-office work. Not anymore. It’s time for business Oscars. With GCCs.

- Pratima H

What’s music to a movie? In Hollywood, at least, it has only been a footnote. Like an appendix. Forgettable at best. Disposable at worst.

Really? If that’s how it plays out then what explains the magic of Rocky, The Godfather, Casablanca, Gone With The Wind, Star Wars, Psycho, Pirates of the Caribbean, Harry Potter, Fast and Furious, A Fistful of Dollars, The Departed, Game of Thrones, Money Heist, The Lion King and Dune? Can we imagine our Balboas, Bonds, Ethan Hunts, John Wicks, Jack Sparrows, Harrys, Torettos and Batmans without the background scores that make them come alive and live forever?

What’s IT to a business? Just some invisible background score—for many decades—maybe. But not today. It is a character in itself. Central to the plot. Inseparable from the story. Something that exactly explains why global corporations are looking for, and finding, their Max Steiners, John Barrys, Thomas Newmans, Miles Davises, Ennio Morricones, John Williamses and Bernard Herrmanns in Bengaluru, Hyderabad, Chennai and Mumbai now. Something that proves why GCCs are not following-the-sun but rising like it.

ALL THAT JAZZ. OR MORE? GCCs.

What we, at leisure, spell out as Global Capability Centres. They are strategic and special clusters of talent, resources and anchors that get established by multinational corporations outside their original nucleus. They not only serve to manage critical business functions such as IT, R&D, HR, finance, and more; but also take the flags of driving innovation, R&D, operational efficiency, and market-proximate edge for many areas.