CATEGORIES

NARROWING THE DIGITAL DIVIDE, BY ANY MEANS NECESSARY

With help from Washington, the 120 million Americans without high-speed internet access have their best shot in a generation at getting it—so long as they’re flexible on how

Too Big. May Still Fail

As developer Evergrande faces a debt crunch, China tries to depend less on real estate

Winning a Wager on U.S. Sports Betting

Fantasy football app FanDuel converts players into gamblers

The King's Gambit

Chess champion Fabiano Caruana has a winning strategy for keeping his head in the game.

Rajkumari Ratnavati Girl's School

Utilizing traditional design from northwestern India, this desert building serves a nontraditional purpose.

The Future

Can Design Help Lead Us Out of the Mess We’re In?

The Storm Behind the Calm

The mindfulness app Calm is both edgy and opportunistic in marketing mental well-being.

Nike Go FlyEase

For many, shoes are a pain to put on. Our footwear requires some dexterity. And that’s more than just an annoyance for people with disabilities, ranging from arthritis to partial paralysis.

Detoxing Twitter

As Twitter’s first Chief Design Officer, Dantley Davis was given a mandate to fight toxicity on the platform and shake up the company’s corporate culture. Both are uphill battles.

How Was Your Visit Today?

High marks on online ratings can benefit urgent care and E.R. doctors, but don't let their concern about those scores influence the care you receive. Here's how

Home on the Greens

Golf-driven real estate is finally getting out of the rough.

The Inflation Guy Is Feeling Pumped

After a spike in consumer prices, Michael Ashton finds himself very busy

Pictographs of Hate

Moderating emojis is a technical challenge, but critics say Facebook and Twitter make it too hard

Fighting to Be More Than A Cog in the Machine

A German auto parts maker seeks to engineer itself a future for the post-Merkel era

Get in Bed With LVMH

With its new Cheval Blanc hotel—16 years in the making—the luxury behemoth reinvents a cultural landmark.

The SEC Is On the Prowl For Crypto

Digital upstarts and securities regulators are playing a cat-and-mouse game

This Is a House Made of Bread

At the much-anticipated return of Art Basel, Urs Fischer’s tactile wonder will attract plenty of attention. But if it were a simple painting, would it attract more dollars?

The Dinosaur Cowboy's Long Ride

Permissive laws have created a booming market for fossils. Paleontologists aren’t thrilled, but for Clayton Phipps and his peers, it’s a living

A Crack in the App Economy

Apple says it won its lawsuit with Epic, but the court’s decision shows how app store gatekeepers could lose control

Lost in the Shouting

In the school board battles across the country over race, the voices of Black parents talking about what their kids actually experience are often drowned out

WHAT I'VE LEARNED FROM DOING 500 SALES CALLS

Want to increase your sales? Rather than manipulate your potential clients, serve them.

TELL YOUR STORY THE RIGHT WAY

It isn’t about sharing all your great accomplishments. It’s about being relatable with your failures.

STAYING AHEAD OF CHANGE

Yousuf Ali had a successful career in marketing until he failed to embrace new technologies. Now, as a My Eyelab franchisee, embracing forward-thinking capabilities is the key to his success.

MARKET RESEARCH FOR $5

Can’t raise funds? That might be for the best. This entrepreneur scraped his way to unicorn status…by meeting his consumers at a coffee shop.

HOW TO BECOME A MASTER AT TALKING TO STRANGERS

Entrepreneurs must become experts at connecting with anyone—and with a few simple strategies, you can. Here’s what happened when I tried them myself.

A Small Part of a Small Business Can Be a Big Idea

Lisa Tran’s parents (right) escaped a Communist regime and built a small restaurant in America. Now she wants to reinvent it by building a business based solely on their sauces. Her mom thinks she’s crazy—and maybe she is. But some of the greatest brands were built in much the same way.

Livestream Selling is Here

Amazon, Facebook, Google, and TikTok are getting involved, VCs are investing, and brands are interested in a new retail spin that takes online shopping live. But an upstart company in Alabama is already living what may be the future of retail—and helping 6,000 small retailers see their business soar.

Turnaround Dad

After covering his son’s shift at a failing Pie Five Pizza, Steve Roberts decided to buy the place and fix it up—even though he had no business experience. It worked.

How Small Companies Can Get Big PR

Think you’re too small to get press coverage? You’re just not selling yourself properly

You Are In Sales!

If you are building a startup, then you are in sales. If you’re just thinking about building a startup, then you are also in sales!