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Secrets of the fixers for the super-rich

March 27, 2025

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The London Standard

A private word with the Pope? A serenade from Rihanna? This is beyond concierge

- CLAUDIA COCKERELL

Secrets of the fixers for the super-rich

Fancy an after-hours shopping spree in Harrods, a trip to the edge of the atmosphere, or a set by Rihanna at your party? Such things can be organised at the drop of a hat by luxury concierge services, the fixers for the uber-rich.

These elite services act as lifestyle managers aimed at satisfying the whims of the 0.1 per cent and helping to organise their lives. "As long as it's legal, we'll make it happen," says Hannah Westaway, managing director of London-based Knightsbridge Circle.

The company's daily undertakings range from the extraordinary they have organised private concerts with Andrea Bocelli, one-on-one meetings with the Pope and sourced one-of-a-kind Cartier jewellery to the absurd: clients who go on holiday to a busy hotel can opt to have a personal deck chair minder, whose sole role is to bag them a prime sun lounger first thing each morning.

It can be challenging to concoct exciting activities for someone who has everything. "These are people that have a certain lifestyle and they're exposed to many things, so we're constantly thinking outside the box for new and unique experiences," says Westaway. For those inclined towards grand gestures, they've organised whirlwind first dates which require a passport and have planned a year of experiences for landmark birthdays.

"We have a very varied roster of members, but I wouldn't say that they're flashy," says Westaway. They tend to be worth upwards of £100 million, "but we don't target it in that way." The service doesn't come cheap an annual membership to Knightsbridge Circle starts at £40,000. In return, members are promised holistic support: access to the best doctors, drivers, wellness practitioners and stylists.

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